Cookie Policy
This Cookie Policy was last updated on: June 9th, 2023
Your privacy is important to us — by “us” we mean United States of Aritzia Inc. (also referred to as "Aritzia", “we”, or “our”). We developed this Cookie Policy so you can understand how we (and our partners) use cookies (and other similar technologies) and what information we use cookies to collect.
You may access and change your cookie preferences at any time by clicking here.
What pairs well with our Cookie Policy? Our Privacy Policy which explains how we process your personal information collected. Read it here.
Table of Contents
- WHAT IS A COOKIE?
Cookies are small pieces of data that online services put on your device to gather information about how you use the site, to identify you the next time you visit, and to give you a better browsing experience. Cookies enable web browsers like Internet Explorer and Mozilla Firefox to remember which pages you visit and allow you to set preferences on some sites. Every time you visit the site, your web browser sends these cookies back so the site can recognize you and remember details specific to you and your user preferences. Cookies might recognize when you visit pages on our site or others’ sites. We and our partners also use other technologies that work in a similar way to cookies.
Cookies can be limited to a single session, or they can be “persistent.” A persistent cookie stays in your browser so that it can be read when you return. Persistent cookies help us recognize you as an existing user; that makes it easy for you to use our online services without having to sign into your account each time you visit. Session cookies last only as long as the session (usually the current visit to a website or a browser).
In addition to cookies, we and our partners also use other technologies, including data stored on your web browser or device, identifiers associated with your device, and other software that have similar purposes to cookies. These include:
The technologies above help our online services work better and help us create services and advertising. The technologies might be delivered to your device by us, or by a third party. Some of these third parties are our carefully selected web analytics or advertising partners. Third parties may use cookies to collect or receive information from our website and elsewhere on the Internet and use that information to provide measurement services and target ads and for the purposes set out in their privacy policies (e.g. to better understand online behavior and trends and improve their products and services). We’ll talk more about first-party and third-party cookies further down in this Cookie Policy.
- WHY DO WE USE COOKIES AND WHAT COOKIES ARE USED ON ARITZIA SITES?
While the cookies used on our sites change from time to time as we improve and update our services, generally, we and our partners use them for the purposes below. You can find out more about how to see what cookies have been set at All About Cookies.
Strictly necessary cookies
Our strictly necessary cookies are necessary for our website to function and cannot be switched off in our systems. Strictly necessary cookies are generally used for the following purposes (as at the date this policy was last updated):
Other cookies
We also use cookies which are not strictly necessary for our website to function. We only drop these cookies with your consent. We ask our users to give a consent every 90 days, even if they have consented before.
These cookies are generally used for the following purposes (as at the date this policy was last updated):
We and our partners may link any of the information we collect through cookies and other technologies with information you provide, with information we obtain from other sources, including from both online and offline data providers (such as demographic data and interest-based data), and where you agree to this through your privacy settings on social-media sites, with information obtained from social media. This information is gathered by how you use social media, such as what you post about, message about, or comment on.
- WHAT INFORMATION IS COLLECTED?
We and our partners use cookies and similar technologies to collect information about how you interact with and navigate our sites, as well as information about the device and software you use to do so. This kind of information is called “usage information” in this Cookie Policy and can, for example, include data on the following:
- Site and app interactions including language preferences, timestamps, clicks, scrolling, browsing times, searches, referrals, and exit pages.
- Information about your device, such as IP addresses, unique device IDs, user IDs, processing capabilities, manufacturer and model, language and other regional settings, geographic location, screen resolution and similar settings.
- Your connection to online services, including details about the network and software you’re using, such as browser type and version, operating system name and version, ISP, and your preference settings.
- How sites and apps perform for you, including problems you encounter, such as loading errors and response times.
This information may be combined with other information we or our partners hold about you, for instance, to support our marketing efforts by serving you Aritzia ads or marketing messages based on how you’ve browsed with us or bought from us before.
- WHO PLACES COOKIES ON MY DEVICE?
While we do not have full control over third-party cookies, it is important to note that they are only set with your permission. When you visit our site, cookies placed by us are called “first-party cookies.” If our partners place cookies on your device during your visit, these are called “third-party cookies.” These cookies originate from third parties rather than us. For example, when you visit an Aritzia site and consent to third-party cookies, Google Analytics sets their own cookies on your web browser. These record your visit to our online services and this information is shared with other organizations, such as Optimizely, which we use to personalize and optimize user experience.
- COOKIES WE DON’T CONTROL
We don’t control third-party cookies and can’t remove them — cookies can only be set by the original party. You can read our partners’ privacy policies and cookies policies linked above to ensure you’re comfortable with how they use cookies. Read on to learn more about companies that provided third-party cookies on our online services and how they use information about you.
Some pages have content embedded from other providers such as the Facebook “like” button or the Pinterest “save” button. Be aware that these service providers may use their own cookies or similar technologies and we don’t control them.
- HOW CAN I MANAGE COOKIES?
Opt-out of Aritzia first-party cookies
If you wish to withdraw your consent to any of our non-strictly necessary cookies after our initial collection of your consent you can:
- Through our Cookie Preference Center.
- Contact our Chief Privacy Officer using the contact details set out below.
You can find information about how to manage Facebook cookies here.
Google Analytics
To learn more about opting out of and preventing your data from being collected and used by Google Analytics, which uses cookies as well as your IP address, click here.
Internet browsers
You can find information about how to enable or disable cookies on your Internet browser provider’s website via your help screen. We’ve provided links to some common ones here:
- Microsoft Internet Explorer and see more information here
- Google Chrome
- Mozilla Firefox
- Safari
- Opera
These websites may also provide further information on how you can opt-out of the collection and use of information for ad targeting: https://optout.aboutads.info and https://www.youronlinechoices.eu.
Do Not Track Features
Some newer Internet browsers incorporate Do Not Track (DNT) features. If activated, these features send a signal to the services you visit indicating that you don’t want to be tracked. Those services (or content on them placed by third parties) may continue to engage in activities you may view as tracking, even though you’ve expressed this preference, depending on the service’s privacy practices.
At this point, there isn’t a common understanding of how to interpret the DNT signal, so Aritzia does not currently respond to browser DNT signals.
However, as we mentioned, many Internet browsers allow you to reject, manage, and delete cookies. You may also be able to manage similar technologies, like HTML5, by changing your browser settings.
Please note that opting out of interest-based advertising won’t necessarily entirely prevent information from being collected automatically on our online services, and it doesn’t mean you’ll receive fewer ads or stop ads from being displayed. Instead, the ads you see will no longer be interest based and, therefore, might be less relevant to your interests. Also, if you do choose to disable cookies (other than our strictly necessary cookies which cannot be switched off), please be aware that not all of our site features may operate as intended.
Will this Cookie Policy ever change?
We’re constantly working to develop new and improved services that will help us create better and better experiences for you. We may also change our practices over time as our business and technology evolves. Occasionally, this means that we’ll need to provide you with new or additional information about the ways in which we collect and use your personal data. As a result, we may amend this Cookie Policy from time to time.
If we materially change our Cookie Policy, we’ll take steps to inform you of the change in advance. We may do this through email, notices on our site, or through some other means.
If you’re unhappy with the changes we propose, you’re free to stop using our services or to manage cookies and similar technologies the way we’ve outlined in this Cookie Policy.
Contact Us
If you have any comments or questions about this Cookie Policy, please contact our Chief Privacy Officer by mail or email at:
Aritzia Chief Privacy Officer
#118 - 611 Alexander Street,
Vancouver, BC, Canada V6A 1E1
Email: cpo@aritzia.com