FAQs

Payment & Security Policy

Payment & Security Policy

Website Security

To help make your shopping experience more safe, simple, and secure, we use Secure Socket Layer (SSL) technology. This encrypts the data you send over the internet. If SSL is enabled, you will see a padlock at the top of your browser and you can click on this to get information about the SSL digital certificate registration.

You'll also notice that the location (URL) field at the top of the browser will begin with 'https:' instead of the normal 'http:'.

Payment Options

We accept the following payment methods:

Credit cards:
Visa
Visa Debit
Mastercard
American Express
Discover
Giftcards:
Aritzia, TNA, and Wilfred Gift Cards
Others:
Apple Pay
Afterpay

Afterpay is a service that allows you to make purchases now and pay for them in four payments made every 2 weeks without any interest. More Info, Returns & Exchanges

PayPal

For information on PayPal returns, please see our Returns & Exchange information.

Charging Payments

We authorize your credit card for the full amount when you place your order, but you will NOT be charged until your order ships. Authorizations and charges will appear on your credit card statement, under their respective categories, as "aritzia.com".

For each order, you’ll need to pay for the items, the delivery service of your choice and any applicable taxes. When you submit your order, Aritzia will automatically authorize your credit card for the total amount of these charges.

After receiving your order, we reserve the right to accept, decline or cancel all or part of your order for any reason. We may require additional verifications of information before accepting any order. Your order is not accepted until it is shipped.

If we cancel all or part of your order before it has shipped, we will not charge your credit card for the cancelled portion of the order.

Taxes and Duties

To ensure the most accurate prices, taxes and delivery costs are displayed while browsing our website, we recommend you select your country from the shipping destinations listed in the link at the top of our website.

Prices displayed on the website do not include taxes. When you proceed to purchase your order, sales tax (where applicable) will be calculated on the total value of merchandise, as well as shipping charges, and will be displayed on your Order Summary page.

Purchases made using Aritzia Gift Cards will be charged applicable taxes.

Shipping Options

See our  Shipping & Delivery page.