PLEASE READ THESE TERMS OF USE (ALSO REFERRED TO HEREIN AS "AGREEMENT") CAREFULLY BEFORE USING THE ARITZIA WEBSITE, ARITZIA ARCHIVE SALE SUB-DOMAIN OR THE ARITZIA MOBILE APPLICATION (THE “ARITZIA APP”).

SECTION 21 (ARBITRATION AGREEMENT) CONTAINS PROVISIONS THAT GOVERN HOW TO RESOLVE DISPUTES BETWEEN YOU AND ARITZIA (AS DEFINED BELOW). AMONG OTHER THINGS, SECTION 21 (ARBITRATION AGREEMENT) INCLUDES AN AGREEMENT TO ARBITRATE WHICH REQUIRES, WITH LIMITED EXCEPTIONS, THAT ALL DISPUTES BETWEEN YOU AND US SHALL BE RESOLVED BY BINDING AND FINAL ARBITRATION. SECTION 21 ALSO CONTAINS A CLASS ACTION AND JURY TRIAL WAIVER. PLEASE READ SECTION 21 (ARBITRATION AGREEMENT) CAREFULLY.

UNLESS YOU OPT OUT OF THE ARBITRATION AGREEMENT WITHIN THIRTY (30) DAYS IN ACCORDANCE WITH SECTION 21(j) (30-DAY RIGHT TO OPT OUT): (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US THROUGH BINDING, FINAL ARBITRATION, WITH LIMITED EXCEPTIONS, AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR OTHER REPRESENTATIVE PROCEEDING OR CLASS-WIDE ARBITRATION; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.

These terms of use are a binding contract that governs use of the Services (as defined below), limits liability of Aritzia and other persons, specifies the jurisdiction for resolution of disputes, and contains other important provisions.

Each time you access or use the Services, you acknowledge and agree that you have read, understood, and agree to be bound by the most current version of these Terms of Use. If you do not agree with these Terms of Use, you may not access or use the Services.

1. Your Acceptance of these Terms of Use

These Terms of Use are a legal agreement between you and United States of Aritzia Inc. ("Aritzia") regarding your access to and use of the Aritzia website located at www.aritzia.com, including its sub-domain archivesale.aritzia.com (collectively, the “Aritzia Website”) the Aritzia App and all content,functionality, features, information, products, and services available on or through the website and the Aritzia App (collectively, the "Services"). The Services are the property of Aritzia and its licensors.

Each time you access or use the Services, you acknowledge and agree that you have read, understood, and agree to be bound by the most current version of these Terms of Use. If you do not agree with these Terms of Use, you may not access or use any aspect of the Services.

These Terms of Use are in addition to any other agreement you may have with Aritzia, including an agreement for your purchase of Aritzia products or services.

2. Changes to these Terms of Use

Subject to Section 21, Aritzia may in its discretion change these Terms of Use at any time, without any prior notice to you, by posting the changed Terms of Use on the Services. The changed Terms of Use are effective immediately upon posting. It is your responsibility to check the "Last Updated" date at the top of these Terms of Use and review any changes since the last version. By using the Services after these Terms of Use have been changed, you agree to the changed Terms of Use. You may not change, supplement or amend these Terms of Use in any manner.

3. Permissible Users

The Services may be used only by natural persons resident in the United States. For natural persons resident in Canada, please visit our Canada websites, Aritzia and Aritzia Archive Sale or select Canada as your region in the Aritzia App. For natural persons resident outside of Canada and the United States, please visit our International website. Please note, there is no international website available for Aritzia Archive Sale and there is no international version of the Aritzia App available at this time.

You may not use the Services if you are under the age of majority in the jurisdiction in which you live (which in most jurisdictions is 18 years of age) or if you cannot form legally binding contracts under applicable law. If you are under the age of majority, then your parent or legal guardian may use the Services on your behalf.

You may not use the Services if you breach these Terms of Use, if your permission to use the Services has been suspended or terminated by Aritzia, or if these Terms of Use as they apply to you have been terminated.

4. Permissible Use

The Services are made available to you for your lawful, personal or household, non-commercial use only. You may use the Services only for the purposes and in the manner permitted by the Services and subject to these Terms of Use and all applicable laws. Using the Services for any other purpose or in any other manner is strictly prohibited.

The Services and all content contained therein may not be copied, reproduced (except for printing in accordance with this section), imitated, republished, translated, uploaded, posted, publicly displayed, transmitted, modified, indexed, catalogued, mirrored or distributed in any way, in whole or in part, for any purpose whatsoever, without the express prior written consent of Aritzia.

You may print pages of the Aritzia Website or Aritzia App for your personal, non-commercial informational purposes only, provided that you do not modify any of the pages or other content and you do not remove or alter any visible or non-visible identification, marks, notices or disclaimers. You may not use any of the software or services that are used by Aritzia in the operation or provision of the Services except while you are using the Services in accordance with these Terms of Use.

5. Other Terms and Conditions

Additional terms and conditions and policies (collectively, the "Other Terms and Conditions") apply to purchases of products and services through the Services and to specific portions, features or services (such as contests and other promotions) of or offered through the Services. Without limiting the generality of the foregoing, the following are links to certain Other Terms and Conditions:

• For Shipping & Delivery Terms:

  www.aritzia.com/us/en/shipping-info

• For Payment & Security Terms:

  www.aritzia.com/us/en/security

• For Return & Exchange Terms:

  www.aritzia.com/us/en/returns

• For Gift Card Terms:

  www.aritzia.com/us/en/gift-card

• For Special Orders:

  www.aritzia.com/us/en/special-orders

• For Aritzia Archive Sale Promotion Details:

  www.archivesale.aritzia.com/us/en/sale-details

Aritzia may in its discretion change the Other Terms and Conditions at any time, without any prior notice to you, by posting changed Other Terms and Conditions on the Services. The changed Other Terms and Conditions are effective immediately upon posting. It is your responsibility to check the "Last Updated" date at the top of these Terms of Use and review any changes since the last version.

The Other Terms and Conditions are incorporated into and form part of these Terms of Use by this reference. If there is a conflict or inconsistency between any Other Terms and Conditions and these Terms of Use, the Other Terms and Conditions will govern regarding the specific purchase, portion, feature or service to which they apply to the extent necessary to resolve such conflict or inconsistency.

6. Ownership of the Services and Content

The Services and all content contained therein (including all text, graphics, interfaces, images, video, sounds, music, artwork, designs, computer code, data, and other elements available on or through the Services, and the design, structure, selection, arrangement and look and feel of those items and the Services as a whole) are owned solely by Aritzia, its affiliates and its licensors, and are protected by US and international copyright, trademark and other laws. Your use of the Services does not transfer to you any right, title or interest (including any intellectual property rights) in, to or associated with the Services or any content therein.

7. Your Information

You will ensure that all information you provide to Aritzia, through the Services or otherwise, including account information (including your legal name, residential address, e-mail address), payment information (including your credit card numbers and their expiration dates), and transaction-related information, is true, accurate, current, and complete. Aritzia will rely on the information you provide. You will be solely responsible and liable for any and all loss, damage and additional costs that you, Aritzia or any other person may incur as a result of your submission of any false, incorrect or incomplete information or your failure to promptly update your account information and payment information if they change.

8. Communications

a. By You

You authorize Aritzia to: (a) accept communications it receives from you by means of the Services as if those communications had been given directly by you in writing and signed by you; and (b) respond to your communications through the Services, by e-mail or other means of communication.

Communications you send to Aritzia are not effective unless and until they are processed by the responsible Aritzia representative. Aritzia may refuse to process any communications sent to Aritzia, or may reverse the processing of any communications sent to Aritzia, at any time in Aritzia’s discretion, and without any notice or liability to you or any other person, including if Aritzia believes the communication to be fraudulent or unlawful or defective, inaccurate or incomplete due to a technical malfunction.

b. Text Messaging Terms

By providing your phone number to receive texts, you expressly consent to receive from Aritzia and its representatives personalized and automated marketing and promotional text messages related to Aritzia’s products and services, events and other items of interest sent to the phone number you provided. Your consent to such messages is not required as a condition of purchasing goods or services from Aritzia. Message frequency will vary. Message and data rates may apply.

You may discontinue the receipt of these text messages at any time by texting STOP to the short code or telephone number from which text messages are being sent. We may send you a text message to confirm that you have been unsubscribed. For additional help, text HELP to the short code or telephone number from which text messages are being sent, or contact Aritzia’s Concierge at 1-855-ARITZIA (274-8942) or [email protected]. Aritzia and carriers are not liable for delayed or undelivered messages. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Please see our Privacy Policy below.

9. Personal Information Privacy

Aritzia collects personal information and non-personal information from users of the Services. Aritzia’s Privacy Policy is available below Privacy Policy. Nothing in the below constitutes an express or implied representation, warranty, covenant or other contractual obligation of Aritzia and you hereby waive any right to make such a claim against Aritzia. This Agreement, including, in particular, sections 17 and 21, applies to all processing of your personal information by Aritzia.

10. Misprints and Errors, Product Availability and Prices

Aritzia endeavours to provide current and accurate information on the Services, but misprints, errors, inaccuracies, omissions (including incorrect specifications for products) or other errors may sometimes occur. Aritzia cannot guarantee that products and services advertised on the Services will be available when ordered or thereafter, and does not warrant that the content of the Services (including product descriptions, photographs and colours) is accurate or complete. Please note that your monitor or mobile device might not accurately display product colours.

Aritzia reserves the right to: (a) correct any error, inaccuracy or omission at any time without prior notice or liability to you or any other person; (b) change at any time the products and services advertised or made available for sale on the Services, the prices, fees, charges and specifications of those products and services, any promotional offers and any other content available on or through the Services without any notice or liability to you or any other person; (c) cancel, terminate or not process or otherwise refuse any order you place (including accepted orders) where the price or other material information on the Services is inaccurate; and (d) limit quantities available for sale or sold. Some original prices or strike-through prices may not have been in effect during the past 90 days and some intermediate markdowns may have been taken. All prices and other amounts appearing on the Services are quoted in U.S. dollars.

11. Intellectual Property

ARITZIA, TEN ARITZIA, GOLDEN ARITZIA, TNA, BABATON, WILFRED, WILFRED FREE, LITTLE MOON, DENIM FORUM, SUNDAY BEST, THE SUPER PUFF and related logos are registered or unregistered trademarks, service marks and trade names owned or licensed by Aritzia and its affiliates. Other product and company names and logos appearing on the Services may be registered or unregistered trademarks, service marks or trade names of their respective owners. Any use of the trademarks, service marks, trade names, logos or other commercial symbols displayed on the Services is strictly prohibited, and nothing appearing on the Services will be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of those trademarks, service marks, trade names, logos or other commercial symbols.

The Services may incorporate copyrighted materials, including open-source software, to make the Services functional to you. In such cases, the relevant copyright holder continues to own and control how such software is further distributed. If you would like a complete list of any applicable open-source software, you may contact Aritzia.

12. Accounts and Codes

To access and use certain features and services of the Services you must have a valid account and use a valid user name and password (collectively "Codes") accepted by Aritzia. Accounts and Codes are personal, and may not be shared.

You are fully responsible and liable for maintaining the confidentiality of your account information and Codes and for any and all use and misuse of your account and Codes (including all transactions using your account or Codes) and for all resulting loss and damage. You may not disclose your Codes to any other person or permit any other person to use your account or Codes. You will immediately notify Aritzia’s Concierge by telephone 1-855-ARITZIA (274-8942) or e-mail to [email protected] if you discover any unauthorized use of your account or you know or suspect that your Codes have been lost or stolen or become known to or used by any other person. Aritzia will not be liable for any loss or damage arising from your failure to comply with the above requirements.

Aritzia is not under any obligation to verify the actual identity or authority of any person using your account or Codes. Aritzia may act upon any communication that is given through your account or by using your Codes.

Codes do not restrict access by Aritzia to password-protected information. Codes may not prevent unauthorized access to data or other information. Aritzia may in its discretion cancel or suspend your account or change your Codes at any time without any notice or liability to you or any other person.

Aritzia may in its discretion at any time require proof of the identity of any person seeking to access and use the Services, and may deny access to and use of the Services or parts of the Services or refuse to accept or act upon any communication if Aritzia is not satisfied with the proof.

13. Feedback/Submissions

You agree that you will not submit to Aritzia any information or ideas that you consider to be confidential or proprietary. Any feedback or unsolicited ideas, suggestions or other materials (including ideas for new advertising or marketing campaigns or promotions, new or improved products or services, or new product names or branding) that you send to Aritzia (collectively "Submissions") are deemed to be non-confidential, you automatically grant to Aritzia and its successors, assigns and licensees a perpetual, royalty-free, irrevocable, unrestricted, non-exclusive, world-wide, assignable, sublicensable right and license to use and exploit the Submissions or any ideas, concepts, know-how or techniques associated with the Submissions in any manner and for any purpose whatsoever, commercial or otherwise, using any form, media or technology now known or later developed, without providing any compensation or attribution to you or any other person, without any liability whatsoever, and free from any obligation of confidence or other duties, and you automatically irrevocably waive in favour of Aritzia and its successors, assigns and licensees any and all author’s and moral rights in and to the Submissions.

14. Linked Sites

For your convenience, the Services may provide links or references to other Internet sites or resources and businesses operated by other persons (collectively "Linked Sites"). Linked Sites are independent from Aritzia, and Aritzia does not endorse, and has no responsibility or liability for or control over, Linked Sites or their business, goods, services or content. Your use of Linked Sites and your dealings with the owners or operators of Linked Sites is at your own risk, and you will not make any claim against Aritzia arising from, connected with, or relating to your use of Linked Sites or your dealings with the owners or operators of Linked Sites.

15. Prohibited Activities

Deep links to the Services without the express written permission of Aritzia are strictly prohibited. Aritzia may in its discretion cancel and revoke any permission it may give to link to the Services at any time and without any notice or liability.

Framing, mirroring, scraping or data-mining the Services or any content contained therein in any form and by any means (including robots, spiders, or other automatic devices, programs or methodologies) is strictly prohibited. You may not use any collaborative browsing or display technologies in connection with your use of the Services or to post comments, communications or any other data of any kind to or on the Services with the intention that the posting may be viewed by other users of the Services.

You may not attempt to circumvent the ordinary navigational structure or presentation of the Services or any content contained therein, or attempt to access or obtain any content or other data by any means that is not purposely made available to you by the Services.

You may not attempt to gain unauthorized access to any part of the Services or any content contained therein, or any related system, network, service or data, by hacking, password mining or any other means. You may not attempt to test or tamper with the security of the Services or attempt to interfere with the proper working of the Services, any transaction being conducted through the Services, or any other person’s use of the Services.

You may not upload, transmit, or distribute any computer viruses, worms, or any software intended to damage or alter a computer system or data.

You shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Services. You shall not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Services. You shall not access the Services in order to build a similar or competitive service. Any future release, update, or other addition to functionality of the Services shall be subject to the terms of this Agreement (as amended from time to time).

16. Disclaimers

THE SERVICES, AND THE PRODUCTS, SERVICES, AND CONTENT PROVIDED THROUGH THE SERVICES, ARE PROVIDED ON AN "AS IS", "AS AVAILABLE" AND "WITH ALL FAULTS" BASIS, WITHOUT ANY REPRESENTATIONS, WARRANTIES, CONDITIONS OR GUARANTEES OF ANY NATURE OR KIND WHATSOEVER, WHETHER EXPRESS, IMPLIED OR STATUTORY, OR ARISING FROM CUSTOM OR TRADE USAGE OR BY ANY COURSE OF DEALING OR COURSE OF PERFORMANCE, INCLUDING ANY REPRESENTATIONS, WARRANTIES, CONDITIONS OR GUARANTEES OF OR RELATING TO ACCURACY, ACCESSIBILITY, AVAILABILITY, COMPLETENESS, DURABILITY, ERRORS, FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, LACK OF VIRUSES OR OTHER DISABLING OR HARMFUL CODE, PERFORMANCE, QUALITY, RESULTS, SUITABILITY, SECURITY, TIMELINESS, TITLE, QUIET ENJOYMENT, UNINTERRUPTED SERVICE, OR WORKMANLIKE EFFORT, ALL OF WHICH ARE HEREBY WAIVED BY YOU AND DISCLAIMED BY ARITZIA TO THE FULLEST EXTENT PERMITTED BY LAW. YOU ARE SOLELY RESPONSIBLE AND LIABLE FOR THE SELECTION AND USE OF THE PRODUCTS, SERVICES, AND CONTENT PROVIDED THROUGH THE SERVICES TO ACHIEVE YOUR INTENDED RESULTS.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ARITZIA DOES NOT PROMISE THAT THE SERVICES, OR THE PRODUCTS, SERVICES, OR CONTENT PROVIDED THROUGH THE SERVICES, WILL BE ERROR-FREE, UNINTERRUPTED OR SECURE, THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE SERVICES, OR THE PRODUCTS, SERVICES, OR CONTENT PROVIDED THROUGH THE SERVICES, WILL PRODUCE SPECIFIC RESULTS. YOU USE THE SERVICES, AND THE PRODUCTS, SERVICES, AND CONTENT PROVIDED THROUGH THE SERVICES, AT YOUR OWN RISK. EXCEPT AS SET FORTH IN THE RETURN & EXCHANGE TERMS, IF YOU ARE DISSATISFIED WITH THE SERVICES, OR THE PRODUCTS, SERVICES, OR CONTENT PROVIDED THROUGH THE SERVICES, YOUR SOLE REMEDY IS TO CEASE USING THE SERVICES, AND THE PRODUCTS, SERVICES, AND CONTENT PROVIDED THROUGH THE SERVICES.

YOU ARE SOLELY RESPONSIBLE FOR OBTAINING, PROVISIONING, CONFIGURING, MAINTAINING, PAYING FOR, AND PROTECTING FROM LOSS AND DAMAGE, ALL EQUIPMENT, SOFTWARE AND SERVICES (AND ALL DATA CONTAINED THEREIN) NECESSARY FOR YOUR USE OF THE SERVICES.

17. Liability Exclusions

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: (A) IN NO EVENT AND UNDER NO CIRCUMSTANCES WILL ARITZIA GROUP (AS DEFINED BELOW) BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY DAMAGE OR LOSS (INCLUDING INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGE OR LOSS, LOSS OF PROFIT, LOSS OF REVENUE, LOSS OF DATA OR INFORMATION, LOSS OF USE, LOSS OF BUSINESS, LOSS OF OPPORTUNITY, LOSS OF PRODUCTIVITY, OR ANY OTHER COMMERCIAL DAMAGE OR LOSS) ARISING FROM, CONNECTED WITH, OR RELATING TO THE SERVICES OR THE PRODUCTS, SERVICES, OR CONTENT PROVIDED THROUGH THE SERVICES; AND (B) IF NOTWITHSTANDING THE FOREGOING OR ANY OTHER PROVISIONS OF THESE TERMS OF USE ARITZIA GROUP IS LIABLE TO YOU OR ANY OTHER PERSON, THEN IN NO EVENT AND UNDER NO CIRCUMSTANCES WILL ARITZIA GROUP’S TOTAL AGGREGATE LIABILITY ARISING FROM, CONNECTED WITH, OR RELATING TO THE SERVICES OR THE PRODUCTS, SERVICES, OR CONTENT PROVIDED THROUGH THE SERVICES, EXCEED US$100. THE FOREGOING LIABILITY EXCLUSION AND LIMITATION APPLY TO LIABILITY UNDER ANY THEORY OF LAW (INCLUDING CONTRACT, TORT, STATUTE AND STRICT LIABILITY), REGARDLESS OF ANY NEGLIGENCE OR OTHER FAULT OR WRONGDOING (INCLUDING FUNDAMENTAL BREACH OR GROSS NEGLIGENCE) BY ARITZIA OR ANY PERSON FOR WHOM ARITZIA IS RESPONSIBLE, EVEN IF OTHER REMEDIES ARE NOT AVAILABLE OR DO NOT ADEQUATELY COMPENSATE YOU OR ANY OTHER PERSON FOR THE LOSS AND DAMAGE, OR ARITZIA KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF THE POTENTIAL LOSS OR DAMAGE BEING INCURRED.

THE DISCLAIMER OF CERTAIN WARRANTIES AND CONDITIONS AND THE EXCLUSION OR LIMITATION OF CERTAIN LIABILITIES IS PROHIBITED BY LAW IN SOME JURISDICTIONS, AND SO THE FOREGOING DISCLAIMERS AND LIABILITY EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

18. Indemnity

YOU WILL DEFEND, INDEMNIFY AND HOLD HARMLESS ARITZIA GROUP FROM AND AGAINST ANY AND ALL LOSSES, DAMAGES, COSTS, EXPENSES, CLAIMS, COMPLAINTS, DEMANDS, ACTIONS, SUITS, PROCEEDINGS, LOSS, LIABILITIES AND OBLIGATIONS (INCLUDING DAMAGES, EXPENSES, AND COSTS), SETTLEMENT PAYMENTS, AND LEGAL FEES AND EXPENSES (COLLECTIVELY, "CLAIMS/PROCEEDINGS/LIABILITIES") DIRECTLY OR INDIRECTLY ARISING FROM, CONNECTED WITH OR RELATING TO YOUR USE OF THE SERVICES OR YOUR NEGLIGENCE, MISCONDUCT, OR BREACH OF THESE TERMS OF USE. YOU WILL NOT ENTER INTO ANY SETTLEMENT OR OTHER AGREEMENT ON BEHALF OF ARITZIA GROUP, OR WHICH AFFECTS THE RIGHTS OR INTERESTS OF ARITZIA GROUP, WITHOUT ARITZIA’S EXPRESS PRIOR WRITTEN CONSENT, WHICH CONSENT MAY BE WITHHELD IN ARITZIA’S DISCRETION. NOTWITHSTANDING THE FOREGOING, ARITZIA GROUP RETAINS THE RIGHT TO PARTICIPATE IN THE DEFENSE OF AND SETTLEMENT NEGOTIATIONS RELATING TO ANY CLAIMS/PROCEEDINGS/LIABILITIES WITH COUNSEL OF THEIR OWN SELECTION AT THEIR SOLE COST AND EXPENSE.

IN THESE TERMS OF USE, "ARITZIA GROUP" MEANS ARITZIA AND ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS AND SUPPLIERS, AND EACH OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, SHAREHOLDERS, DISTRIBUTORS, AND REPRESENTATIVES, JOINTLY AND SEVERALLY.

19. Changes/Termination

Notwithstanding any other provision of these Terms of Use, Aritzia may in its discretion change, discontinue, modify, restrict, suspend or terminate the Services or any content contained therein at any time without any notice or liability to you or any other person.

Aritzia may in its discretion and for its convenience at any time immediately suspend or terminate your permission to access and use the Services without any notice or liability to you or any other person.

These Terms of Use as they apply to you are effective unless and until terminated. You may terminate these Terms of Use by permanently ceasing to use the Services and giving written notice of termination to Aritzia’s Concierge. Aritzia may terminate these Terms of Use at any time either by giving a notice of termination to you or by denying you access to the Services. The obligations and liabilities you incur prior to termination of these Terms of Use will survive termination. Sections 6, 7, 8, 9, 11, 13, 15, 16, 17, 18, 20, 21 and 22 of these Terms of Use will survive termination and continue to apply and be binding upon you and Aritzia.

20. Governing Law

Except where prohibited by applicable laws, these Terms of Use and all related matters are and will be governed by, and construed and interpreted solely in accordance with, the laws of the State of New York consistent with the Federal Arbitration Act, excluding any rules of private international law or the conflict of laws that would lead to the application of the laws of any other jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods is expressly excluded from these Terms of Use.

21. Dispute Resolution: Arbitration Agreement

a) Applicability of Arbitration Agreement. Subject to the terms of this Arbitration Agreement, you and Aritzia agree that any dispute, claim, disagreement or controversy arising out of or relating in any way to your access to or use of the Services, any communications you receive, any products or services sold or distributed through the Services or these Terms of Use and prior versions of these Terms of Use, including claims and disputes that arose between you and us before the effective date of these Terms of Use (each, a “Dispute”) will be resolved by binding arbitration, rather than in court, except that: (i) you and Aritzia may assert claims or seek relief in small claims court if such claims qualify and remain in small claims court; and (ii) you or Aritzia may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). For purposes of this Arbitration Agreement, “Dispute” will also include disputes that were not noticed at the time you first became subject to these Terms of Use but that arose or involve facts occurring before the existence of this or any prior versions of these Terms of Use as well as claims that may arise after the termination of this Agreement.

b) Informal Dispute Resolution. There might be instances when a Dispute arises between you and Aritzia. If that occurs, Aritzia is committed to working with you to reach a prompt, low‐cost and mutually reasonable resolution. You and Aritzia agree to participate in good faith informal efforts to resolve Disputes before starting an arbitration or initiating an action in small claims court (“Informal Dispute Resolution”). You and Aritzia therefore agree that as part of these efforts, either party has the option to ask the other to meet and confer telephonically (“Informal Dispute Resolution Conference”). If you are represented by counsel, your counsel may participate in the conference, but you must also personally participate.

To initiate Informal Dispute Resolution, a party must give notice to the other party in writing (“Notice”). Such notice to Aritzia should be sent by email to [email protected] or regular mail to #118 - 611 Alexander Street, Vancouver, British Columbia, Canada V6A 1E1. The Notice must include: (1) your name, telephone number, mailing address, e‐mail address associated with your account (if you have one); (2) the name, telephone number, mailing address and e‐mail address of your counsel, if any; and (3) a description of your Dispute. Aritzia will send a Notice and a description of the Dispute to your email address or regular address associated with your Account. It is your responsibility to keep your contact information correct and up to date. The Notice must be signed by the party initiating the Dispute (i.e., either you personally or an Aritzia representative).

The Informal Dispute Resolution process lasts 45 days and is a mandatory precondition to commencing arbitration. During this period, either party has the option to ask the other to participate in an Informal Dispute Resolution Conference as part of a good faith effort to resolve the Dispute. The Informal Dispute Resolution Conference shall be individualized such that a separate conference must be held each time either party initiates a Dispute, even if the same law firm or group of law firms or organizations represents multiple users in similar cases, unless all parties agree; multiple individuals initiating a Dispute cannot participate in the same Informal Dispute Resolution Conference unless all parties agree. The statute of limitations and any filing fee deadlines shall be tolled while the parties engage in Informal Dispute Resolution.

c) Waiver of Jury Trial. YOU AND ARITZIA HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and Aritzia are instead electing that all Disputes shall be resolved by arbitration under this Arbitration Agreement, except as specified in Section 21(a) (“Applicability of Arbitration Agreement”). There is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.

d) Waiver of Class and Other Non-Individualized Relief. EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, OR REPRESENTATIVE BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE. Subject to this Arbitration Agreement, the arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by the party’s individual claim. Nothing in this paragraph is intended to, nor shall it, affect the terms and conditions under Section 21(i) (“Batch Arbitration”). Notwithstanding anything to the contrary in this Arbitration Agreement, if a final decision, not subject to any further appeal or recourse, determines that the limitations of this Section are invalid or unenforceable as to a particular claim or request for relief (such as a request for public injunctive relief), you and Aritzia agree that that particular claim or request for relief (and only that particular claim or request for relief) shall be severed from the arbitration and may be litigated in the state or federal courts located in New York County, New York. The parties agree that any claims or requests for relief that are severed from an arbitration may not proceed in litigation and shall be stayed until all Disputes between the parties that remain in arbitration are finally resolved. All other Disputes shall be arbitrated or litigated in small claims court. This section does not prevent you or Aritzia from participating in a class-wide settlement of claims.

e) Rules and Forum. This Agreement evidences a transaction involving interstate commerce; and notwithstanding any other provision herein with respect to the applicable substantive law, the Federal Arbitration Act, 9 U.S.C. § 1 et seq., will govern the interpretation and enforcement of this Arbitration Agreement, including the procedures governing Batch Arbitration, and any arbitration. If Informal Dispute Resolution does not resolve satisfactorily within forty-five (45) days after receipt of a Notice, or after completion of the Informal Dispute Resolution Conference, if requested, you and Aritzia agree that either party shall have the right to finally resolve the Dispute through binding arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”), in accordance with the Consumer Arbitration Rules as supplemented by the Mass Arbitration Supplementary Rules (the “AAA Rules”) then in effect, except as modified by this Arbitration Agreement. The AAA Rules are currently available at https://www.adr.org/media/yawntdvs/2025_consumer_arbitration_rules.pdf.

A party who wishes to initiate arbitration must provide the other party with a request for arbitration (the “Request”). A Request to Aritzia should be sent either by mail to #118 - 611 Alexander Street, Vancouver, British Columbia, Canada V6A 1E1 or by email to [email protected]. A Request to you will be sent to your email address or regular address associated with your Account. It is your responsibility to keep your contact information correct and up to date. The Request must include: (1) the name, telephone number, mailing address, e‐mail address of the party seeking arbitration and the account username (if applicable) as well as the email address associated with any applicable Account; (2) a statement of the legal claims being asserted and the factual bases of those claims; (3) a description of the remedy sought and an accurate, good‐faith calculation of the amount in controversy in United States dollars; (4) a statement certifying completion of the Informal Dispute Resolution process as described above; and (5) evidence that the requesting party has paid any necessary filing fees in connection with such arbitration. If the party requesting arbitration is represented by counsel, the Request shall also include counsel’s name, telephone number, mailing address, and email address. Such counsel must also sign the Request. By signing the Request, counsel certifies to the best of counsel’s knowledge, information, and belief, formed after an inquiry reasonable under the circumstances, that consistent with the standards set forth in Federal Rule of Civil Procedure 11(b): (1) the Request is not being presented for any improper purpose, such as to harass, cause unnecessary delay, or needlessly increase the cost of dispute resolution; (2) the claims, defenses and other legal contentions are warranted by existing law or by a nonfrivolous argument for extending, modifying, or reversing existing law or for establishing new law; and (3) the factual and damages contentions have evidentiary support or, if specifically so identified, will likely have evidentiary support after a reasonable opportunity for further investigation or discovery (“Counsel’s Certification”). The arbitration will be conducted in the English language by a single arbitrator. The arbitration hearing (if any) will be held by videoconference, unless either party requests an in-person hearing and the arbitrator agrees. Unless you and Aritzia otherwise agree, or the Batch Arbitration process discussed in subsection 21(i) (“Batch Arbitration”) is triggered, the arbitration, including any in-person arbitration hearing, will be conducted in the county where you reside. Subject to the AAA Rules, the arbitrator may direct a limited and reasonable exchange of information between the parties, consistent with the expedited nature of the arbitration. If AAA is not available to arbitrate, the parties will select an alternative arbitral forum. Your responsibility to pay any AAA fees and costs will be solely set forth in the applicable AAA fee schedule (the “Fee Schedule”). You and Aritzia agree that all materials and documents exchanged during the arbitration proceedings shall be kept confidential and shall not be shared with anyone except the parties’ attorneys, accountants, or business advisors, and shall be subject to the condition that they agree to keep all materials and documents exchanged during the arbitration proceedings confidential. You and Aritzia agree that at least 14 days before the date set for an arbitration hearing, any party may serve an offer in writing upon the other party to allow judgment on specified terms. If the offer made by one party is not accepted by the other party, and the other party fails to obtain a more favorable award, the other party shall not recover any post-offer costs to which they otherwise would be entitled and shall pay the offering party’s costs from the time of the offer.

f) Arbitrator. The arbitrator will be either a retired judge or an attorney licensed to practice law in the State of New York and will be selected by the parties from AAA's roster of consumer dispute arbitrators. If the parties are unable to agree upon an arbitrator within thirty-five (35) days of delivery of the Request, then AAA will appoint the arbitrator in accordance with AAA Rules, provided that if the Batch Arbitration process under subsection 21(i) is triggered, AAA, without soliciting input or feedback from any party, will appoint the arbitrator for each batch , subject to your right to object to that appointment.

g) Authority of Arbitrator. The arbitrator shall have exclusive authority to resolve any Dispute, including, without limitation, disputes regarding the interpretation or application of the Arbitration Agreement, including the enforceability, revocability, scope, or validity of the Arbitration Agreement or any portion of the Arbitration Agreement, except that all Disputes regarding Section 21(d) (“Waiver of Class and Other Non-Individualized Relief”) including any claim that all or part of that Section is unenforceable, illegal, void or voidable, or that such Section has been breached, shall be decided by a court of competent jurisdiction and not by an arbitrator. The arbitrator shall have the authority to grant motions dispositive of all or part of any Dispute. The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The award of the arbitrator is final and binding upon you and us. Judgment on the arbitration award may be entered in any court having jurisdiction.

h) Attorneys’ Fees and Costs. The parties shall bear their own attorneys’ fees and costs in arbitration unless the arbitrator finds that either the substance of the Dispute or the relief sought in the Request was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)).To the extent, following a presentation on the merits, on its own motion or a party’s, and after affording a reasonable opportunity to respond, an arbitrator determines that a party who commenced arbitration did not bring its claim(s) consistent with Counsel’s Certification and the standards set forth in Federal Rule of Civil Procedure 11(b), the arbitrator shall, as part of its award, impose sanctions by ordering that the initiating party reimburse the responding party for all arbitration costs and arbitrators’ fees the responding party incurred under the Fee Schedule.

i) Batch Arbitration. To increase the efficiency of administration and resolution of arbitrations, you and Aritzia agree that in the event that there are twenty-five (25) or more individual Requests of a substantially similar nature filed against Aritzia by or with the assistance of the same law firm, group of law firms, or organizations, within a reasonably proximate period of time, AAA shall (1) administer the arbitration demands in batches of 100 Requests per batch (or, if between twenty-five (25) and ninety-nine (99) individual Requests are filed, a single batch of all those Requests, and, to the extent there are less than 100 Requests remaining after the batching described above, a final batch consisting of the remaining Requests); (2) appoint one arbitrator for each batch; and (3) provide for the resolution of each batch on a consolidated basis with one set of filing and administrative fees due per batch, one procedural calendar, one hearing (if any) in a place to be selected by the arbitrator, and one final award which will provide for any and all relief to which the arbitrator determines each individual party is entitled (“Batch Arbitration”). AAA shall administer all batches concurrently, to the extent possible.

All parties agree that Requests are of a “substantially similar nature” if they arise out of or relate to the same event or factual scenario and raise the same or similar legal issue(s) and seek the same or similar relief. To the extent the parties disagree on the application of the Batch Arbitration process, the disagreeing party shall advise the AAA, and the AAA shall appoint a sole standing arbitrator to determine the applicability of the Batch Arbitration process (“Administrative Arbitrator”). In an effort to expedite resolution of any such dispute by the Administrative Arbitrator, the parties agree the Administrative Arbitrator may set forth such procedures as are necessary to resolve any disputes promptly. The Administrative Arbitrator’s fees shall be paid by Aritzia.

You and Aritzia agree to cooperate in good faith with the AAA to implement the Batch Arbitration process including the payment of single filing and administrative fees for batches of Requests, as well as any steps to minimize the time and costs of arbitration, which may include: (1) the appointment of a discovery special master to assist the arbitrator in the resolution of discovery disputes; and (2) the adoption of an expedited calendar of the arbitration proceedings.

This Batch Arbitration provision shall in no way be interpreted as authorizing a class, collective and/or representative arbitration or action of any kind, except as expressly set forth in this provision, and nothing about the Batch Arbitration process will preclude any party from participating in any arbitration administered according to that process.

j) 30-Day Right to Opt Out. You have the right to opt out of the provisions of this Arbitration Agreement by sending written notice of your decision to opt out to [email protected], within thirty (30) days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address, the email address associated with your account (if you have one), and an unequivocal statement that you want to opt out of this Arbitration Agreement. Any opt-out notice will be effective only if you send it yourself, on an individual basis, and opt out notices from any third-party purporting to act on your behalf will have no effect on your or Aritzia’s rights. If you opt out of this Arbitration Agreement, all other parts of this Agreement will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any arbitration agreements that you may currently have with us, including any previous versions of this Arbitration Agreement to which you agreed, and has no effect on any arbitration agreements you may enter in the future with us.

k) Invalidity, Expiration. Except as provided in Section 21(d) (“Waiver of Class or Other Non-Individualized Relief”), if any part or parts of this Arbitration Agreement (other than Section 21(i) (“Batch Arbitration”)) are found under the law to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Arbitration Agreement shall continue in full force and effect. However, if Section 21(i) (“Batch Arbitration”) of this Arbitration Agreement is found under the law to be invalid or unenforceable then, in that case, the entire Arbitration Agreement shall be void, and the parties agree that all Disputes will be heard in the state or federal courts located in New York County, New York. You further agree that any Dispute that you have with Aritzia as detailed in this Arbitration Agreement must be initiated within the applicable statute of limitation for that claim or controversy, or it will be forever time barred. Likewise, you agree that all applicable statutes of limitation will apply to such arbitration in the same manner as those statutes of limitation would apply in the applicable court of competent jurisdiction.

l) Modification. You and we agree that Aritzia retains the right to modify this Arbitration Agreement in the future. Any such changes will be posted on the Services and you should check for updates regularly. Notwithstanding any provision in these Terms of Use to the contrary, we agree that if Aritzia makes any future material change to this Arbitration Agreement, it will notify you. Your continued use of the Site, including the acceptance of Products and services offered on the Site following the posting of changes to this Arbitration Agreement constitutes your acceptance of any such changes. If you have previously agreed to a version of these Terms of Use with an arbitration agreement and you did not validly opt out of arbitration, changes to this Arbitration Agreement do not provide you with a new opportunity to opt out of the previous arbitration agreement. Aritzia will continue to honor any valid opt outs of the arbitration agreement that you made to a prior version of these Terms of Use.

m) Governing Courts. To the extent that the Dispute is not covered by any arbitration agreement between you and us, it shall proceed before the state or federal courts located in New York County, New York (except for small claims court actions which may be brought in the county where you reside).

22. Other Matters

You and Aritzia are non-exclusive, independent contracting parties, and nothing in these Terms of Use or done pursuant to these Terms of Use will create or be construed to create a partnership, joint venture, agency, employment, or other similar relationship between you and Aritzia. Upon request by Aritzia, you will execute all further documents and instruments and do all further things as may be reasonably necessary to implement and carry out the provisions and intent of these Terms of Use. No consent or waiver by Aritzia to or of any breach of these Terms of Use by you will be effective unless in writing and signed by Aritzia or will be deemed or construed to be a consent to or waiver of a continuing breach or any other breach by you. Except as expressly set forth in these Terms of Use, Aritzia's rights and remedies under these Terms of Use are cumulative and not exhaustive or exclusive of any other rights or remedies to which Aritzia may be lawfully entitled under these Terms of Use or at law, and Aritzia will be entitled to pursue any and all of its rights and remedies concurrently, consecutively and alternatively. The provisions of these Terms of Use will inure to the benefit of and be binding upon you and Aritzia and your respective successors and permitted assigns. Subject to Section 21(k) above, if any provision of these Terms of Use is held by a court or arbitrator of competent jurisdiction to be invalid or unenforceable for any reason, then the provision will be deemed severed from these Terms of Use and the remaining provisions will continue in full force and effect without being impaired or invalidated in any way, unless as a result of the severance these Terms of Use would fail in its essential purpose. You will not assign, transfer, delegate, license, sub-license, or grant these Terms of Use or your rights, duties and obligations under these Terms of Use without Aritzia's express prior written consent, which consent may be withheld in Aritzia's discretion. Aritzia may, without your consent, assign these Terms of Use or any of Aritzia's rights, duties, or obligations under these Terms of Use.

These Terms of Use and the Other Terms and Conditions together set forth the entire agreement between you and Aritzia regarding the subject matter of these Terms of Use and the Other Terms and Conditions, and supersede all previous communications, representations, negotiations, discussions, agreements, or understandings, whether oral or written, with respect to the subject matter of these Terms of Use and the Other Terms and Conditions. There are no representations, warranties, terms, conditions, undertakings, or collateral agreements, express, implied or statutory, between you and Aritzia regarding the subject matter of these Terms of Use and the Other Terms and Conditions other than as expressly set forth in these Terms of Use and the Other Terms and Conditions.

You and Aritzia have each expressly requested and required that these Terms of Use and the Other Terms and Conditions be drawn up in the English language. Les parties conviennent et exigent expressément que ce Contrat et tous les documents qui s'y rapportent soient rédigés en anglais.

All rights not expressly granted by these Terms of Use are reserved by Aritzia.

If you have any questions or comments regarding these Terms of Use, please contact Aritzia’s Concierge by mail, facsimile, telephone, or e-mail at: Aritzia - Concierge, #118 - 611 Alexander Street, Vancouver, British Columbia, Canada V6A 1E1, facsimile no.: 604-251-6575, telephone no.: 1-855-ARITZIA (274-8942), e-mail: [email protected].

Your privacy is important to United States of Aritzia Inc. (collectively "Aritzia", "we", "us" or "our"). This Privacy Policy describes how Aritzia handles personal information that we collect through:

• our websites and other digital properties that link to this Privacy Policy, including without limitation, our mobile application (the “Aritzia App”);

• our brick-and-mortar retail stores;

• orders that we fulfill for our partners;

• our surveys and other consumetr research activities;

• our promotions, sweepstakes, and contests;

• our marketing activities, including when you sign up for our newsletters;

• our Aritzia Concierge service; and

• our social media accounts.

We refer to our activities described above collectively as the "Service".

For more information about your privacy rights:

• If you are a California resident, see the Notice to California Residents.

• If you are a resident of Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, see the Notice to Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia Residents.

• If you are a Nevada resident, see the Notice to Nevada Residents.

Your Acknowledgement

When you provide Aritzia with your personal information, you acknowledge Aritzia's collection, use, disclosure, and retention of your information in accordance with this Privacy Policy and as otherwise permitted by law.

1. Personal Information Aritzia Collects

Information you provide to us. Personal information you may provide to us through the Service or otherwise includes:

• Contact Data,

  such as your first and last name, email address, billing and mailing addresses, and phone number when you purchase products or services from us (including at an Aritzia retail store or through an Aritzia website or Aritzia App), contact us through Aritzia Concierge, or when you create an online account with us through an Aritzia website or Aritzia App.

• Profile Data,

  such as your username and password that you set to establish an online account with us, age, date of birth, gender, biographical details, photos, saved items in a wish list called “My List”, links to your profiles on various third-party sites including social networks, interests, preferences, and information about your participation in our events, promotions, sweepstakes, contests, or surveys.

• Communications

  that we exchange, or you share or publish (and data created from such communications, such as transcripts and summaries), including when you communicate with us with questions, feedback, or otherwise, including through Aritzia Concierge, our client support team, online chat services, and on social media, such as through direct messages or public posts. Any communications through our online chat services or Aritzia Concierge may be monitored or recorded for quality assurance and other purposes as described in this Privacy Policy. Please do not use our online chat services or Aritzia Concierge if you do not want us to monitor or record those communications.

• Research Data

  that you provide when you agree to participate in our surveys or research activities (including the Research Community), such as your survey responses, profession, interviews, workshops, and audio and/or video that we record about you or captures of your device’s screen in relation to such surveys and research activities.

• Payments and Transactional Data,

  such as the information needed to complete your orders on or through the Service (including name, credit card information, bank account number, billing and shipping information, and, if applicable, tax exemption information), and your purchase history.

• Marketing Data,

  such as your preferences for receiving communications about our products, services, events, promotions and newsletters and similar messages, and details about how you engage with our communications.

• Job Application Data

  such as professional credentials and skills, educational and work history, LinkedIn profile page, personal website, authorization to work in the U.S., immigration status, criminal history, and other information that may be included on a resume or curriculum vitae as well as in a cover letter. This may also include diversity information that you voluntarily provide.

• Other Information

  that we may collect which is not specifically listed here which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

Third-Party Sources. We may combine personal information we receive from you with personal information we obtain from other sources, such as:

• Public Sources,

  such as social media platforms, publications, and news sites.

• Business and Marketing Partners,

  such as marketplaces including Instagram, joint marketing partners, event co-sponsors, influencers, promoters who participate in our affiliate marketing programs, and partners that enhance the consumer experience based on your interactions with Aritzia and other brands.

• Data Providers,

  such as information services and data licensors that provide demographic and other information about our users.

• Users of the Service,

  who can purchase products or services (including gift cards) for others, share a product or article with others, refer a friend, or otherwise share contact information of others with us.

• Third-Party Platforms,

  such as social media accounts such as Facebook, that you use and choose to connect to the Service. This data may include your username, profile picture, and other information associated with your account on that third-party service that is made available to us based on your account settings on that service.

Automatic Data Collection. We, our service providers, and our business partners such as Meta Platforms, Inc., Google LLC, and TikTok Inc. (US), may use Cookies and Similar Technologies to automatically log information about you, your computer or mobile device, and your activity over time on our websites, Aritzia App and other sites and online services, such as:

• Device Data,

  such as your computer or mobile device operating system type and version number, manufacturer and model, browser type, screen resolution, IP address, unique identifiers, the website you visited before browsing to our website, general location information such as city, state or geographic area, and precise location information through our Aritzia App (if you enable such collection at the time of downloading our Aritzia App or through your application settings).

• Online Activity Data,

  such as pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, information or content you submit or share using our chat feature or during a call with us, access times, and duration of access. We and our service providers may collect this data in the form of ‘session replays’ (also known as session recordings), which recreate your interactions with our website or the Aritzia App, or chat or call transcripts.

• Security Camera Footage and Photos

  from our stores and offices.

Information About Others. We may also collect information about you from others who know you like your family or friends such as when they want to ship a product (including gift cards) to your address. For example, to send the package, we’d need them to tell us your name, email, mailing and shipping addresses. We may also collect information about you from family or friends if they send you a link to a product or article on the Aritzia website or Aritzia App. If you provide us with information about your family or friends, please make sure you have their consent to and remind them to review our Privacy Policy which describes how we use their information.

2. Cookies and Similar Technologies

Aritzia's websites, Aritzia App, online services, email messages, and advertisements may use cookies and similar technologies, such as web beacons, pixel or gif tags, and action tags. Those technologies collect information that assists Aritzia to improve products and services, is used for advertising, provides measurement services, facilitates customer communications, and improves the shopping experience.

For example, Aritzia may use information collected through cookies and similar technologies to recognize the user of Aritzia's websites and Aritzia App and supplement our profile for that user, determine a user's general location to tailor the website or Aritzia App content to that user's location, track use of the websites and Aritzia App, offer personalized web page and Aritzia App content, information and advertisements, and otherwise facilitate and improve the customer experience. You may choose to decline or disable cookies if your web browser or device permits, but doing so may affect your ability to access or use certain features of Aritzia's websites and Aritzia App. For more information on how to disable cookies, see Section 5 below.

Aritzia may use web beacons, pixel or gif tags, and action tags to confirm that email messages have been delivered and opened. You may opt-out of receiving emails in accordance with this Privacy Policy.

We use chat technologies, such as those provided by third parties such as Twilio, to operate chat features on the Service that you can use to communicate with us. We, Twilio, and other third parties such as Google may record, access, and use information described in the Automatic Data Collection section above, and other personal information you share through online chats or calls with us (for example to generate transcripts and summaries for our support team), for the purposes described in this Privacy Policy.

3. How Aritzia Uses Your Personal Information

We use your personal information for the following purposes or as otherwise described at the time we collect it:

To Provide Services. We use your personal information to:

• provide and operate the Service and our business, including our affiliate marketing programs;

• evaluate and enter into a business relationship with you, including for you to provide us with services related to our business;

• improve the Service and our business, including in response to trends, patterns, feedback, and sentiments expressed on social media or directly to us; for example, we may use video recordings from our stores for foot traffic analysis, resource planning, and to assess internal tools;

• establish and maintain your user profile on the Service, including tracking your orders, purchase history, and shipments and sending you reminders of items left in your shopping cart;

• notify you about the Aritzia retail store(s) closest to you for orders that you want to buy online but pick up in-store, including providing directions and estimated travel time;

• remember devices from which you have previously logged in;

• communicate with you about the Service, including by sending announcements, updates, security alerts, and support and administrative messages;

• understand your needs and interests, and personalize your experience with the Service and our communications such as by using your location information to determine your language preferences or display accurate date and time information;

• provide support for the Service, respond to your requests, questions and feedback, including through Aritzia Concierge and chat services, evaluate your satisfaction with the Service, and to otherwise administer our relationship with you (i.e. for the purpose of service provision as well as to improve our services as further explained below); and

• fulfill a purpose with your consent.

We may combine your personal information collected through various sources, including information collected at Aritzia's retail stores and through Aritzia's websites and Aritzia App, and information obtained from other sources such as to enhance and personalize your shopping experience on our websites and Aritzia App, and to facilitate product returns. We may also use providers that use artificial intelligence or machine learning to analyze the data.

Research and Development. We may use your personal information for research and development purposes, including to analyze and improve the Service and our business. As part of these activities, we may create aggregated or deidentified data from personal information we collect. We make personal information into deidentified data by removing information that makes the data personally identifiable to you. We may use this deidentified data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business. For example, if we learn that most users use mobile devices, we might wish to expand on that feature.

Marketing and Advertising. We and our third-party advertising partners may collect and use your personal information for marketing and advertising purposes, except that such sharing with third parties does not include sharing of personal information collected through our short code text messaging programs without your consent:

• Direct Marketing.

  We may send you Aritzia-related or other direct marketing communications as permitted by law. You may opt-out of our marketing communications as described in the Opt-Out of Marketing Communications section below.

• Interest-based Advertising

  We may contract with third-party advertising and social media companies, such as Meta Platforms, Inc., Google LLC, and TikTok Inc. (US), to display ads on the Service and other online services. These companies may use cookies and similar technologies to collect information about you (including the device data, online activity data and/or coarse geolocation data described above) and your interaction over time across the Service, other online services, and with our communications, and use that information to serve ads that they think will interest you. This is called interest-based advertising. When we collect information from you for this type of advertising, we may convert certain information, like email addresses or phone numbers, into identifiers used for advertising purposes. We may also share hashed identifiers and information about our users, including information collected online and in store, with these companies to facilitate interest-based advertising to those or similar users on other online platforms. You can learn more about your choices for limiting interest-based advertising in the Advertising Choices section below.

Manage Recruiting and Process Employment Applications. We may use personal information, such as information submitted to us in a job application, to facilitate our recruitment activities and process employment applications, such as by evaluating a job candidate for an employment activity, and monitoring recruitment statistics.

Compliance and Protection. We may use your personal information to:

• comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;

• protect our, your, or others’ rights, privacy, safety, security, or property (including by making and defending legal claims and security monitoring in our stores that involves video recording);

• audit our internal processes for compliance with legal and contractual requirements and internal policies;

• enforce the terms and conditions that govern the Service including our Terms of Use above, and other legal terms and policies; and

• prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activity, including cyberattacks and identity theft.

In addition to the above, (1) applicable laws may require or permit that we process your personal information for specified purposes; this Privacy Policy should not be read as limiting our right to do so; and (2) we may use information that has been de-identified to the extent permitted by applicable law.

4. How Aritzia Shares Your Personal Information

We may share your personal information with the following parties and as otherwise described in this Privacy Policy or at the time of collection:

Affiliates. Our corporate affiliates for the provision of our products and Services consistent with this Privacy Policy.

Suppliers and Service Providers. Companies and individuals that provide services on our behalf or help us operate the Service or our business (such as IT, hosting, payment processing services, customer relationship management and support, chat and call services, print and mail fulfillment, order fulfillment and shipping, data/document storage and management, email delivery, marketing, analytics, fraud detection, event management services, provides measurement services, promotions, sweepstakes, contests and surveys).

Financial Services Companies. Companies that check your credit and offer financing for your purchases if you choose to use them. These companies may use your information in accordance with their privacy policy.

Payment Processors. Any payment card information you use to make a purchase on the Service is collected and processed directly by our payment processors. These payment processors may use your payment data in accordance with their privacy policies.

Advertising Partners. We may share your personal information with third-party advertising companies for the interest-based advertising purposes described above.

Professional Advisors. Professional advisors, such as lawyers, accountants, auditors, bankers, and insurers, where necessary in the course of the professional services that they render to us.

Authorities and Others. Law enforcement, government authorities, courts, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.

Business Transferees. Relevant participants in business transactions (or potential transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale, or other disposition of all or any portion of the business or assets of, or equity interests in, Aritzia or our affiliates (including, in connection with a bankruptcy or similar proceedings).

Business and Marketing Partners. Third parties with whom we co-sponsor events or promotions, with whom we jointly offer products or services (including influencers and promoters who participate in our affiliate marketing programs), whose products or services may be of interest to you, or whose tools are integrated into our Service and enhance the consumer experience based on past consumer activity.

Third-Party Platforms. If you choose to log into the Service with, or otherwise link your Service account to, a social media platform such as Facebook, we may share your personal information with that third-party service. The third party’s use of the shared information will be governed by its privacy policy and the settings associated with your account with the third-party service.

Research Partners. We may disclose your information to research partners so that we can analyze and learn about how our services are accessed and used to evaluate and improve them, including by developing new products and services, responding to trends and patterns including sentiments expressed on social media or directly to us, best managing our marketing and other communications, and responding to any complaints you may have.

Other users and the public. You can choose to make some of your profile information visible to the public. Information visible to the public can be collected and used by them, including being cached, copied, screen captured or stored elsewhere (e.g., search engines). We are not responsible for any such use of such information.

5. Your Choices

You have the following choices with respect to your personal information. If you are a resident of California or certain other states, see additional information in the notices in Sections 14, 15, and 16 below.

Delete Your Account. If you have created an account with us, you may delete your account on the website by logging into your account and selecting Account Details and the “Delete My Account” option, or on the Aritzia App by selecting You, then Profile and then the “Delete Account” option. After you delete your account, we may continue to collect, retain and use certain of your personal information (e.g. correspondence and tax records), including for the reasons identified in the section above entitled How Aritzia Uses Your Personal Information.

Delete Your Personal Information. You can request that we delete the personal information we process about you, by emailing your request to [email protected].

Access or Update Your Information. If you have registered for an account with us, you may review and update certain account information by logging into the account on either the website or our Aritzia App.

Opt-Out of Marketing Communications. You may opt-out of marketing-related messages by using the applicable self-service unsubscribe procedure (for example, by clicking an unsubscribe link in an email, replying STOP to the short code or telephone number from which text messages are being sent or adjusting your website or mobile application user account preferences), or by contacting us at [email protected] or at 1-855-274-8942. From time to time, Aritzia may use your personal information to communicate with you regarding important matters, such as information about your purchases or updates to Aritzia's Privacy Policy or the Terms of Use above that govern Aritzia's websites and Aritzia App. Because that information is important, you may not opt-out of receiving these communications.

Cookies. Most browsers and operating systems let you remove and/or stop accepting cookies and similar technologies from the websites you visit and the apps you use. To do this, follow the instructions in your browser’s or mobile application’s settings. Many browsers accept cookies by default until you change your settings. If you do not accept cookies, however, you may not be able to use all functionality of the Service and it may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit https://allaboutcookies.org/. We use Google Analytics, including the Google signals feature, to help us understand user activity and patterns on the sites. You can learn more about Google Analytics cookies at https://developers.google.com/analytics/resources/concepts/gaConceptsCookies and about how Google collects and processes your data at https://policies.google.com/technologies/partner-sites. You can prevent the use of Google Analytics relating to your use of our sites by downloading and installing a browser plugin available at https://tools.google.com/dlpage/gaoptout?hl=en.

Local Storage. You may be able to limit use of HTML5 cookies in your browser settings. Unlike other cookies, Flash-based local storage cannot be removed or rejected via your browser settings, but you can adjust the settings of your Flash player to block it. Blocking Flash storage may impede the functionality of Flash applications, including those employed by the Service. For more information on Flash local storage visit https://www.adobe.com/products/flashplayer/end-of-life.html.

You can also manage your cookie preferences on the website (including for cookies relating to advertising) by visiting our Cookie Preference Center.

Advertising Choices. You can limit use of your information for interest-based advertising by:

• Browser Settings.

  Blocking third-party cookies in your Internet browser settings.

• Privacy Browsers/Plug-Ins.

  By using privacy browsers or ad-blocking browser plug-ins that let you block tracking technologies.

• Platform Settings. Certain advertising partners offer opt-out features that let you opt-out of use of your information for interest-based advertising:

  • Google: https://adssettings.google.com/

  • Facebook: https://www.facebook.com/about/ads

  • Pinterest: https://www.pinterest.com/settings/

  • TikTok: https://www.tiktok.com/privacy/ads-and-your-data/

• Ad Industry Tools. Opting out of interest-based ads from companies participating in the following industry opt-out programs:

  • Network Advertising Initiative:

    https://thenai.org/opt-out/

  • Digital Advertising Alliance:

    • You may visit the DAA Webchoices tool at www.aboutads.info to learn more about interest-based advertising and how to opt out of this advertising on websites by companies participating in the DAA self-regulatory program.

    • AppChoices mobile app, available at https://youradchoices.com/appchoices, which will allow you to opt-out of interest-based ads in mobile apps served by participating members of the Digital Advertising Alliance.

    • If you delete your cookies or use a different browser or mobile device, you may need to renew your opt-out choices exercised through the DAA tool(s). Note that electing to opt out will not stop advertising from appearing in your browser or applications. It may make the ads you see less relevant to your interests.

• Mobile Settings.

  Using your mobile device settings to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.

  Our Aritzia App will request your consent for interest-based advertising that involves tracking you across apps and websites owned by other companies. You may change your consent in your device settings.

Declining to Provide Information. We need to collect personal information to provide certain services, such as your address to ship a product. If you do not provide the information requested, we may not be able to provide those services.

Declining to Use Our Online Chat Services. Any communications through our online chat services may be monitored or recorded for quality assurance and other purposes as described in this Privacy Policy. Please do not use our online chat services if you do not want us to monitor or record those communications.

Aritzia App. The current version of the Aritzia App does not allow you to disable certain technology that is used to tailor the Aritzia App to you by providing relevant content and to understand how you interact with the Aritzia App. You consent to that use, which may be classified as “selling” or “sharing” personal information with advertising services from which you may have the right to opt out. If you want to opt out, please do not use the Aritzia App (either delete it or do not download it) and continue on Aritzia.com. You can use the tools described above to disable comparable versions of this technology on the website.

Third-Party Platforms. If you choose to connect to the Service through your social media account, such as Facebook, you may be able to use your settings in your account with that platform to limit the information we receive from it. If you revoke our ability to access information from a third-party platform, that choice will not apply to information that we have already received from that third party.

Please note that we also may work with companies that offer their own opt-out mechanisms or do not participate in the opt-out mechanisms described above. We do not control those mechanisms and even after using these opt-out mechanisms, you may receive interest-based advertising from other companies.

6. Social Networking, Other Sites and Services

When you use certain aspects of Aritzia's websites, Aritzia App or other services, or post information to other social networking sites, for example, there may be links to Aritzia's Facebook or X (formerly Twitter) pages, the information that you post or share in connection with these third-party sites is visible to other persons and can be read, collected, used, and disclosed by other persons, including to send unsolicited messages. In such cases, you will be leaving Aritzia's website or Aritzia App and going to the third party's website. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or in mobile applications or other online services that are not associated with us. Any information you provide or post to such third-party social-networking sites and other sites is governed by their own privacy policies, which you may read on the applicable site. You are solely responsible for the information that you choose to post or share in those situations. Aritzia has no control over, or responsibility or liability for, the use, disclosure, and retention of the information that you disclose in those situations, and the use, disclosure, and retention of the disclosed information is not subject to this Privacy Policy. Please be careful when disclosing your information in those situations.

7. Retention, Location and Security of Your Personal Information

Aritzia retains your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy or such longer retention period as may be required or permitted by applicable law.

Aritzia will store and process your personal information in Canada, the United States, and other countries. The laws of other countries regarding the collection, use, disclosure, and retention of personal information may be different from the laws of the United States. The disclosure of your information in accordance with this Privacy Policy may result in your personal information being transferred outside of the United States.

Aritzia employs safeguards - including administrative, technical and physical measures - that are designed to protect information we maintain from unauthorized access, collection, use, disclosure, disposal, or similar risks. While Aritzia uses these efforts aimed at protecting your information, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and therefore, Aritzia cannot guarantee absolute security of your personal information.

8. Cross-Jurisdictional Data Transfer

We are a United States company and your information submitted by you through our websites and our Aritzia App is collected and maintained in the United States, Canada and other countries, regardless of the geographic location or country where the information originated.

By providing us with your personal information, you acknowledge and agree that such personal information may be transferred to other jurisdictions for processing and storage, where laws regarding the protection of personal information may be less stringent than the laws in your jurisdiction. If you do not consent to your information being collected and maintained in the United States, Canada and other countries, then you should not enter such information through our websites and our Aritzia App.

Further, such personal information may be accessible to law enforcement, national security authorities, and the courts of such jurisdictions in accordance with applicable law.

Our U.S. website or Aritzia App may be accessed by users in countries outside of the United States, however, our U.S. website and Aritzia App is intended for use by individuals located in the United States only. We make no representations or warranties that aritzia.com/us/en is appropriate or available for use in countries outside of the United States (such as laws relating to default cookie settings).

9. Accuracy of Personal Information

You can help us maintain the accuracy and completeness of your information (including your Aritzia account information) by notifying us of any changes to your information. You may update your Aritzia account information through our websites, Aritzia App, Aritzia Concierge, or at a retail location.

10. Children's Privacy

Aritzia does not knowingly collect personal information from children who are under 13 years of age without the consent of their legal guardian. Please immediately contact Aritzia's Chief Privacy Officer at one of the addresses noted below under Contacting Aritzia’s Chief Privacy Officer if you believe that Aritzia has unintentionally collected personal information from a child under 13 years of age without the consent of their legal guardian. If Aritzia learns that it has inadvertently collected personal information from a child under 13 years of age without the consent of their legal guardian, Aritzia will use reasonable efforts to delete that information from its systems (except to the extent that retention of the personal information is required or permitted by applicable law).

11. Employment

Aritzia may use and disclose your personal information to administer and process your application for employment with Aritzia and related matters. If we hire you, please see the applicable privacy notice (such as the Employee Privacy Policy) for more information on how we handle your personal information.

12. Changes to this Privacy Policy

Aritzia may change this Privacy Policy from time to time, in which case we will notify you by posting a new version of this Privacy Policy on Aritzia's website at aritzia.com/us/en or in our Aritzia App under “You” then “Legal, Privacy and Policies”. In some cases, we may also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via email or another manner through the Service. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting) Aritzia's website at aritzia.com/us/en or in our Aritzia App under “You” then “Legal, Privacy and Policies”. In all cases, your continued use of the Service after the posting of any modified Privacy Policy indicates your acceptance of the modified Privacy Policy.

13. Contacting Aritzia’s Chief Privacy Officer

If you have any comments or questions about this Privacy Policy or your personal information, please contact Aritzia's Chief Privacy Officer by mail: Aritzia - Chief Privacy Officer, #118 - 611 Alexander Street, Vancouver, BC, Canada V6A 1E1 or email: [email protected].

14. Notice to California Residents

Scope. This section applies only to California residents. It describes how we collect, use, and share Personal Information of California residents when we act as a “business” as defined under the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 and its implementing regulations (collectively, “CCPA”), and their rights with respect to their Personal Information. For purposes of this section, “Personal Information” has the meaning given in the CCPA but does not include information exempted from the scope of the CCPA. In some cases, we may provide a different privacy notice to certain categories of California residents, in which case that notice will apply instead of this section.

Your California Privacy Rights. As a California resident, you have the rights listed below. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law.

• Know/Information.

  You can request information about the categories of Personal Information that we have collected; the categories of sources from which we collected Personal Information; the business or commercial purpose for collecting, sharing, and/or selling Personal Information; the categories of any Personal Information that we sold or disclosed for a business purpose; and the categories of any third parties with whom Personal Information was sold, shared, or disclosed for a business purpose.

• Access.

  You can request a copy of the Personal Information that we have collected about you.

• Correction.

  You can ask us to correct inaccurate Personal Information that we have collected about you.

• Deletion.

  You can ask us to delete the Personal Information that we have collected from you.

• Opt-out.

  • Opt-out of sharing for targeted advertising purposes.

    You can opt-out of certain sharing activities for targeted advertising (also known as interest-based advertising) purposes.

  • Opt-out of the "sale" of Personal Information.

    You can opt-out of the "sale" of your Personal Information. We do not “sell” your Personal Information except to the extent that use of the interest-based advertising services described above constitutes a “sale” under the CCPA.

  Please note that if you opt out of certain practices, we may be unable to provide you with some services.

• Nondiscrimination.

  You are entitled to exercise the rights described above free from discrimination as prohibited by the CCPA.

Exercising your right to information/know, access, correction, and deletion.

• calling us toll free at 1-855-274-7545

• emailing [email protected]

Exercising your right to opt-out of sharing or "sales" for targeted advertising purposes. While we do not sell Personal Information for money, like many companies, we use services that help deliver interest-based ads to you as described above. The CCPA may classify our use of some of these services as “selling” your Personal Information to, or “sharing” your Personal Information with, the advertising partners that provide the services from which you have the right to opt-out. You can submit requests to opt-out of tracking for selling/sharing/targeted advertising purposes on the website here: Manage Cookies. Your request to opt-out will apply only to the browser and the device from which you submit the request.

Opt-out Preference Signals: You can also broadcast the Global Privacy Control (GPC) to opt-out for each participating browser system that you use. Learn more at the Global Privacy Control website. Certain other mechanisms or technologies may be used to signal your opt-out preferences to entities that process personal information. To the extent that we are able to recognize these signals and they are legally sufficient, we process these signals as requests to opt out of processing for (i) sales of personal information and/or (ii) sharing personal information for targeted advertising. Depending on the signal you select, the opt-out may apply to only certain interactions, such as on a specific a browser or device. You may select and install a mechanism or technology to send opt-out preference signals of your choice per the provider’s instructions.

Verification of identity. We may need to verify your identity in order to process your information/know, access, correction, or deletion requests and reserve the right to confirm your residency. To verify your identity, we may require government identification, a declaration under penalty of perjury, personal identifiers we can match against information we may have collected from you previously, confirmation of your request using the email or telephone account stated in the request, or other information, where permitted by law. You will not be required to create an account with us to submit a request or have it fulfilled.

Authorized agents. Your authorized agent may be able to make a request on your behalf. However, we will need to verify your authorized agent’s identity and authority to act on your behalf. We may require a copy of a valid power of attorney given to your authorized agent pursuant to applicable law. If you have not provided your agent with such a power of attorney, we may ask you to take alternate steps permitted by law to verify that your request is authorized, such as by providing your agent with written and signed permission to exercise your rights on your behalf, the information we request to verify your identity, and confirmation that you have given the authorized agent permission to submit the request.

Sales. We do not “sell” Personal Information as defined by the CCPA and have not sold Personal Information in the preceding 12 months except to the extent that use of the interest-based advertising services described above constitutes a “sale” under the CCPA. We do not have actual knowledge that we have sold or shared the Personal Information of California residents under 16 years of age.

Sensitive Personal Information. We may collect precise geolocation data, which California considers to be sensitive Personal Information, to notify you about the Aritzia retail store(s) closest to you for orders that you want to buy online but pick up in-store, including providing directions and estimated travel time. You have the ability to control the collection and processing of your Precise Geolocation Data through the app store from which you download our mobile app. For instance, through the Apple Location Services function, you can choose to provide your Precise Geolocation Data to us (i) once, (ii) while you’re using our Aritzia App or (iii) never. However, we do not use or disclose sensitive Personal Information for purposes that California residents have a right to limit under the CCPA.

Retention. The criteria for deciding how long to retain Personal Information is generally based on whether such period is sufficient to fulfill the purposes for which we collected it as described in this notice, including complying with our legal obligations. Once the retention period expires and if not otherwise required to retain information by law, we will delete or de-identify personal information.

Deidentification. We do not to attempt to reidentify deidentified information derived from Personal Information, except for the purpose of testing whether our deidentification processes comply with applicable law.

Personal Information that we collect, use, and disclose. The chart below summarizes the Personal Information we collect by reference to the categories of Personal Information specified in the CCPA (Cal. Civ. Code §1798.140) and describes our practices currently and during the 12 months preceding the effective date of this Privacy Policy. The terms in the chart refer to the categories of information, purposes, and third parties described above in this Privacy Policy in more detail. Information you voluntarily provide to us, such as in free-form webforms, may contain other categories of Personal Information not described below. In addition to the disclosures described in the chart below, we disclose Personal Information as described in the How Aritzia Shares Your Personal Information section above.

For information about the categories of sources of this information, see the section above entitled Personal Information Aritzia Collects.

For information about the purposes for collecting, using, and disclosing personal information, see the section above entitled How Aritzia Uses Your Personal Information.

15. Notice to Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia Residents

Scope. This section applies only to residents of Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia (collectively, “Certain States”) and only to the extent applicable to you. It describes how we collect, use, and share Personal Data of Certain States' residents in our capacity as a covered business under the relevant state consumer privacy laws (“State Privacy Laws”) and your rights with respect to that Personal Data. For purposes of this section, the term “Personal Data” has the meaning given in State Privacy Laws as applicable but does not include information exempted from the scope of these laws.

Your privacy rights. As a resident of Certain States, you have some or all of the rights listed below. However, these rights are not absolute, and we may decline your request as permitted by law. You can ask to appeal any denial of your request in the same manner through which you may submit a request.

• Access.

  You can request confirmation on whether we are processing your Personal Data and/or a copy of the Personal Data that we have collected about you.

• Correction.

  You can ask us to correct inaccurate Personal Data that we have collected about you.

• Deletion.

  You can request that we delete the Personal Data we have obtained about you or that you have provided to us.

• Opt-out of processing for targeted advertising purposes.

  You can opt-out of certain processing activities for targeted advertising (also known as Interest-based Advertising) purposes.

• Opt-out of profiling.

  If we process your Personal Data for profiling purposes as defined by applicable State Privacy Laws, you can opt-out of such processing.

• Non-discrimination.

  You have the right to be free from discrimination for exercise of any of the above rights as prohibited by State Privacy Laws.

Exercising your right to access, correction, and deletion, and opt-out of profiling.

• calling us toll free at 1-855-274-7545

• emailing [email protected]

Exercising your right to opt-out of processing for targeted advertising purposes. You can submit requests to opt-out of processing for targeted advertising purposes for the website here: Manage Cookies.

Authentication. We may need to verify your identity in order to process your access, correction, or deletion requests and reserve the right to confirm your residency. To verify your identity, we may require government identification, a declaration under penalty of perjury, authentication into your Service account, personal identifiers we can match against information we may have collected from you previously, confirmation of your request using the email or telephone account stated in the request, or other information, where permitted by law and as consistent with requirements in law.

Authorized agents. Your authorized agent may be able to make a request on your behalf. However, we will need to verify your authorized agent’s identity and authority to act on your behalf. We may require a copy of a valid power of attorney given to your authorized agent pursuant to applicable law. If you have not provided your agent with such a power of attorney, we may ask you to take alternate steps permitted by law to verify that your request is authorized, such as by providing your agent with written and signed permission to exercise your rights on your behalf, the information we request to verify your identity, and confirmation that you have given the authorized agent permission to submit the request.

Additional information for Colorado residents.

• Sensitive Personal Data.

  We do not have actual knowledge that we have processed the Personal Data of Colorado residents under 13 years of age or the Sensitive Personal Data, as that term is defined by the Colorado Privacy Act (“CPA”), of Colorado residents.

• Profiling

  We do not engage in profiling, as defined by the CPA, in furtherance of decisions that produce legal or similarly significant effects.

• Exercising your rights

  You may exercise your rights under the CPA by contacting us at 1-855-274-7545 or [email protected].

Additional information for Nebraska and Texas residents.

• Exercising your access right.

  You may exercise your right to access certain information by contacting us at 1-855-274-7545 or [email protected].

Additional information for Oregon residents.

• Controller.

  The controller of your Personal Data is United States of Aritzia Inc.

• Third Parties

  You may request a list of specific third parties to which Aritzia has disclosed Personal Data by contacting us at

  1-855-274-7545

  or

  [email protected]

16. Notice to Nevada Residents

We do not engage in "sales" of covered information as defined in Nevada law, but you may contact us at [email protected] if you have questions.