FAQs

Payment & Security Policy

Payment & Security Policy

Website Security

To help make your shopping experience more safe, simple, and secure, we use Secure Socket Layer (SSL) technology. This encrypts the data you send over the internet. If SSL is enabled, you will see a padlock at the top of your browser and you can click on this to get information about the SSL digital certificate registration.

You'll also notice that the location (URL) field at the top of the browser will begin with 'https:' instead of the normal 'http:'.

Payment Options

We accept the following payment methods:

Credit cards:
Visa
Visa Debit
Mastercard
American Express
Discover
UnionPay
Giftcards:
Aritzia, TNA, and Wilfred Gift Cards
Others*:
Apple Pay
Afterpay

Afterpay is a service that allows you to make purchases now and pay for them in four payments made every 2 weeks without any interest. More Info, Returns & Exchanges

PayPal

For information on PayPal returns, please see our Returns & Exchange information.

*Please note, Afterpay is not available on archivesale.aritzia.com

Charging Payments

You will be charged once we ship out your order.

At the time you place your order, a pre-authorization hold will be placed on your credit card. If using a Visa Debit, this hold may temporarily appear as a charge. Once your order is shipped, the hold will be automatically reversed and the actual charge will appear.

You will only be charged for items that have shipped, along with applicable delivery service and taxes. Authorizations and charges will appear on your statement, under their respective categories, as "aritzia.com".

We reserve the right to accept, decline or cancel all or part of your order for any reason. We may require additional verification before accepting any order. Your order is not accepted until it is shipped.

If we cancel all or part of your order, you will not be charged for the cancelled item(s)/order.

Taxes and Duties

To ensure the most accurate prices, taxes and delivery costs are displayed while browsing our website, we recommend you select your country from the shipping destinations listed in the link at the top of our website.

Prices displayed on the website do not include taxes. When you proceed to purchase your order, sales tax (where applicable) will be calculated on the total value of merchandise, as well as shipping charges, and will be displayed on your Order Summary page.

Purchases made using Aritzia Gift Cards will be charged applicable taxes.

Shipping Options

See our  Shipping & Delivery page.