Gift Card Terms & Conditions
How to Buy

Where to Buy — Buy a Gift Card at any Aritzia store, as well as at

Language — Gift Cards purchased on the English Aritzia site will be in English; Gift Cards purchased on the French Aritzia site will be in French.

Denominations — Gift Cards purchased online are in set denominations. If you would like to purchase a Gift Card in a custom denomination, please call customer care at 1-855-ARITZIA (274-8942).

Purchase Limit — The maximum Gift Card denomination sold online is $500. Please call Customer Care at 1-855-ARITZIA (274-8942) to purchase a higher amount.

Transaction Limit — The maximum Gift Card transaction is $500.

Reload — You can reload more money onto your Gift Card at any Aritzia location, or by calling Customer Care at 1-855-ARITZIA (274-8942). We're sorry, but you cannot currently reload your Gift Card at

Confirmation — As with any purchase, you will receive both a confirmation email for your purchase and once the Gift Card is shipped to the recipient.

Shipping — We offer complimentary standard shipping, flat-rate express, and flat rate overnight shipping for all Gift Cards.

Tax — Sales tax will not be applied to Gift Card purchases. If other merchandise is included in your order, tax will apply only to those items.

How to Use Your Gift Card

Usage locations — Aritzia Gift Cards are accepted only in the same country that they were purchased in. US gift cards may be used at Aritzia locations, at, and through our Customer Care contact centre at 1-855-ARITZIA (274-8942).

Gift Cards per Order — A maximum of 3 Gift Cards may be applied to a single order.

Gift Card Amount — For purchases of more than the current amount on a Gift Card, the full amount available on the Gift Card must be used first, while the balance will be applied to the other payment type.

Tax — Purchases made using Gift Cards will be charged applicable taxes.

Check Balance —You can check your balance anytime here.

Redemption for Gift Cards — Gift Cards cannot be redeemed for other Gift Card purchases.

PIN Instructions — On a physical Gift Card, the Gift Card number is a 19-digit number printed on the back of the card. The PIN is a four-digit number found under the silver scratch-off patch, which is also on the back of the card.

Non-Compatible Cards — If your Gift Card does not have a PIN on the back, it will not work for online purchases. Please call Customer Care at 1-855-ARITZIA (274-8942) or visit an Aritzia location to redeem.


Gift Card Returns — Gift Cards cannot be returned or exchanged for cash unless required under applicable law.

Product Returns — All returned items that were purchased using a Gift Card will be refunded to a merchandise credit.

Lost Gift Card — Gift Cards are not replaceable if lost, stolen, or damaged.


Contact — Please contact Customer Care at 1-855-ARITZIA (274-8942) or