FAQs

Shipping

Shipping

We’re pretty excited about getting your order to you. We ship to all countries except those listed in the Shipping Restrictions section below.


Shipping Options

Receive free Standard Shipping on orders over $100, excluding taxes and duties. Please note that this offer is not available in the following countries: American Samoa, Anguilla, Antigua, Bolivia, Bonaire, Canary Islands, Cook Islands, Curacao, Fiji, French Guyana, Greenland, Guam, Guernsey, Jersey, Kiribati, Kosovo, Liberia, Libya, Mayotte, Montserrat, Myanmar, Nauru, Nevis, New Caledonia, Niue, Papua New Guinea, Puerto Rico, Saipan, Slovenia, Solomon Islands, Somalia, South Sudan, St. Kitts, Tahiti, Tonga, Turks & Caicos Islands, Tuvalu, Vanuatu, British Virgin Islands, U.S. Virgin Islands, Yemen.

A note about shipping to China – our order limit has changed from $720 USD to $130 USD. Details.

Receive free Express Shipping on orders over $500, excluding taxes and duties.

*All shipping estimates exclude weekends and holidays.

Country Standard* Express*
Afghanistan 8 to 14 business days 5 business days
Albania 8 to 14 business days 3 business days
Algeria 8 to 14 business days 3 business days
American Samoa 8 to 14 business days 5 business days
Andorra 8 to 14 business days 3 business days
Angola 8 to 14 business days 4 business days
Anguilla 4 business days
Antigua 4 business days
Argentina 8 to 14 business days 3 business days
Armenia 8 to 14 business days 2 business days
Aruba 8 to 14 business days 3 business days
Australia 8 to 10 business days 3 business days
Austria 4 to 7 business days 2 business days
Azerbaijan 8 to 14 business days 4 business days
Bahamas 8 to 14 business days 3 business days
Bahrain 8 to 14 business days 5 business days
Bangladesh 8 to 14 business days 3 business days
Barbados 8 to 14 business days 3 business days
Belarus 8 to 14 business days 4 business days
Belgium 4 to 7 business days 2 business days
Belize 8 to 14 business days 3 business days
Benin 8 to 14 business days 3 business days
Bermuda 8 to 14 business days 3 business days
Bhutan 8 to 14 business days 4 business days
Bolivia 8 to 14 business days 5 business days
Bonaire 3 business days
Bosnia & Herzegovina 8 to 14 business days 3 business days
Botswana 8 to 14 business days 4 business days
Brazil 8 to 14 business days 3 business days
Brunei 8 to 14 business days 5 business days
Bulgaria 8 to 14 business days 2 business days
Burkina 8 to 14 business days 3 business days
Burundi 8 to 14 business days 4 business days
Cambodia 8 to 14 business days 3 business days
Cameroon 8 to 14 business days 4 business days
Canary Islands 4 business days
Cape Verde 8 to 14 business days 5 business days
Cayman Islands 8 to 14 business days 3 business days
Central African Republic 8 to 14 business days 6 business days
Chad 8 to 14 business days 4 business days
Chile 8 to 14 business days 3 business days
China 8 to 14 business days 4 business days
Colombia 8 to 14 business days 3 business days
Comoros Islands 8 to 14 business days 5 business days
Congo 8 to 14 business days 4 business days
Congo, Democratic Republic 8 to 14 business days 3 business days
Cook Islands 8 to 14 business days 5 business days
Costa Rica 8 to 14 business days 3 business days
Croatia 8 to 14 business days 2 business days
Curacao 3 business days
Cyprus 8 to 14 business days 2 business days
Czech Republic 8 to 14 business days 2 business days
Denmark 4 to 7 business days 2 business days
Djibouti 8 to 14 business days 5 business days
Dominica 8 to 14 business days 4 business days
Dominican Republic 8 to 14 business days 3 business days
East Timor 8 to 14 business days 5 business days
Ecuador 8 to 14 business days 3 business days
Egypt 8 to 14 business days 3 business days
El Salvador 8 to 14 business days 3 business days
Equatorial Guinea 8 to 14 business days 5 business days
Eritrea 8 to 14 business days 4 business days
Estonia 8 to 14 business days 2 business days
Ethiopia 8 to 14 business days 3 business days
Falkland Islands 8 to 14 business days 5 business days
Faroe Islands 8 to 14 business days 5 business days
Fiji 8 to 14 business days 5 business days
Finland 4 to 7 business days 2 business days
France 4 to 7 business days 3 business days
French Guyana 8 to 14 business days 4 business days
Gabon 8 to 14 business days 3 business days
Gambia 8 to 14 business days 3 business days
Georgia 8 to 14 business days 5 business days
Germany 4 to 7 business days 3 business days
Ghana 8 to 14 business days 3 business days
Gibraltar 8 to 14 business days 2 business days
Greece 4 to 7 business days 2 business days
Greenland 8 to 14 business days 6 business days
Grenada 8 to 14 business days 4 business days
Guadeloupe 8 to 14 business days 4 business days
Guam 4 business days
Guatemala 8 to 14 business days 3 business days
Guernsey 2 business days
Guinea 8 to 14 business days 4 business days
Guinea-Bissau 8 to 14 business days 4 business days
Guyana 8 to 14 business days 4 business days
Haiti 8 to 14 business days 3 business days
Honduras 8 to 14 business days 3 business days
Hong Kong 8 to 14 business days 3 business days
Hungary 8 to 14 business days 3 business days
Iceland 8 to 14 business days 2 business days
India 8 to 14 business days 4 business days
Indonesia 8 to 14 business days 4 business days
Iraq 8 to 14 business days 6 business days
Ireland, Republic 4 to 7 business days 2 business days
Israel 8 to 14 business days 6 business days
Italy 4 to 7 business days 3 business days
Ivory Coast 8 to 14 business days 4 business days
Jamaica 8 to 14 business days 2 business days
Japan 5 to 7 business days 3 business days
Jersey 2 business days
Jordan 8 to 14 business days 3 business days
Kazakhstan 8 to 14 business days 4 business days
Kenya 8 to 14 business days 3 business days
Kiribati 8 to 14 business days 5 business days
Kosovo 2 business days
Kuwait 8 to 14 business days 5 business days
Kyrgyzstan 8 to 14 business days 5 business days
Laos 8 to 14 business days 4 business days
Latvia 8 to 14 business days 2 business days
Lebanon 8 to 14 business days 3 business days
Lesotho 8 to 14 business days 4 business days
Liberia 5 business days
Libya 5 business days
Liechtenstein 8 to 14 business days 2 business days
Lithuania 8 to 14 business days 2 business days
Luxembourg 4 to 7 business days 2 business days
Macau 8 to 14 business days 3 business days
Macedonia 8 to 14 business days 3 business days
Madagascar 8 to 14 business days 4 business days
Malawi 8 to 14 business days 4 business days
Malaysia 8 to 14 business days 3 business days
Maldives 8 to 14 business days 4 business days
Mali 8 to 14 business days 3 business days
Malta 8 to 14 business days 2 business days
Marshall Islands 8 to 14 business days 5 business days
Martinique 8 to 14 business days 5 business days
Mauritania 8 to 14 business days 4 business days
Mauritius 8 to 14 business days 3 business days
Mayotte 8 to 14 business days 5 business days
Mexico 4 to 5 business days 1 business day
Micronesia 8 to 14 business days 5 business days
Moldova, Republic 8 to 14 business days 5 business days
Monaco 8 to 14 business days 2 business days
Mongolia 8 to 14 business days 5 business days
Montenegro, Republic 8 to 14 business days 3 business days
Montserrat 4 business days
Mozambique 8 to 14 business days 4 business days
Myanmar 3 business days
Namibia 8 to 14 business days 4 business days
Nauru, Republic 8 to 14 business days 5 business days
Nepal 8 to 14 business days 4 business days
Netherlands 4 to 7 business days 3 business days
Nevis 4 business days
New Caledonia 8 to 14 business days 6 business days
New Zealand 8 to 14 business days 3 business days
Nicaragua 8 to 14 business days 3 business days
Niger 8 to 14 business days 5 business days
Nigeria 8 to 14 business days 3 business days
Niue 8 to 14 business days 5 business days
Norway 8 to 14 business days 2 business days
Oman 8 to 14 business days 3 business days
Pakistan 8 to 14 business days 3 business days
Palau 8 to 14 business days 3 business days
Panama 8 to 14 business days 2 business days
Papua New Guinea 8 to 14 business days 5 business days
Paraguay 8 to 14 business days 4 business days
Peru 8 to 14 business days 3 business days
Philippines 8 to 14 business days 4 business days
Poland 8 to 14 business days 2 business days
Portugal 4 to 7 business days 2 business days
Puerto Rico 3 business days
Qatar 8 to 14 business days 2 business days
Reunion Island 8 to 14 business days 4 business days
Romania 8 to 14 business days 2 business days
Rwanda 8 to 14 business days 3 business days
Saipan 5 business days
San Marino 8 to 14 business days 2 business days
Sao Tome & Principe 8 to 14 business days 5 business days
Saudi Arabia 8 to 14 business days 3 business days
Senegal 8 to 14 business days 3 business days
Serbia, Republic 8 to 14 business days 3 business days
Seychelles 8 to 14 business days 4 business days
Sierra Leone 8 to 14 business days 3 business days
Singapore 8 to 14 business days 3 business days
Slovakia 8 to 14 business days 2 business days
Slovenia 3 business days
Solomon Islands 8 to 14 business days 5 business days
Somalia 4 business days
South Africa 8 to 14 business days 3 business days
South Korea 5 to 7 business days 4 business days
South Sudan 4 business days
Spain 4 to 7 business days 2 business days
Sri Lanka 8 to 14 business days 3 business days
St. Barthelemy 8 to 14 business days 4 business days
St. Helena 8 to 14 business days 6 business days
St. Kitts 4 business days
St. Lucia 8 to 14 business days 4 business days
St. Maarten 8 to 14 business days 3 business days
St. Vincent 8 to 14 business days 4 business days
Suriname 8 to 14 business days 4 business days
Swaziland 8 to 14 business days 2 business days
Sweden 4 to 7 business days 2 business days
Switzerland 8 to 14 business days 2 business days
Tahiti 5 business days
Taiwan 8 to 14 business days 4 business days
Tajikistan 8 to 14 business days 5 business days
Tanzania 8 to 14 business days 3 business days
Thailand 8 to 14 business days 3 business days
Togo 8 to 14 business days 3 business days
Tonga 8 to 14 business days 5 business days
Trinidad & Tobago 8 to 14 business days 3 business days
Tunisia 8 to 14 business days 4 business days
Turkey 8 to 14 business days 2 business days
Turks & Caicos Islands 3 business days
Tuvalu 8 to 14 business days 5 business days
Uganda 8 to 14 business days 3 business days
Ukraine 8 to 14 business days 3 business days
United Arab Emirates 8 to 14 business days 2 business days
United Kingdom 4 to 7 business days 3 business days
Uruguay 8 to 14 business days 3 business days
Uzbekistan 8 to 14 business days 5 business days
Vanuatu 8 to 14 business days 5 business days
Venezuela 8 to 14 business days 3 business days
Vietnam 8 to 14 business days 4 business days
Virgin Islands (British) 3 business days
Virgin Islands (US) 4 business days
Western Samoa 8 to 14 business days 5 business days
Yemen, Republic 4 business days
Zambia 8 to 14 business days 4 business days
Zimbabwe 8 to 14 business days 4 business days

Shipping costs are based on your location and will be provided at checkout. Standard shipping is not available in all countries.


Order Processing Times

For most countries, orders placed Monday to Friday by 2pm ET ship the same day. Orders placed after 2pm ET Friday will ship the following Monday. Orders placed on weekends or U.S. holidays will be processed the next business day.

Orders to the following countries will ship within 24 hours (excluding weekends and holidays in the U.S. and Canada).

Cayman Islands, Pakistan, Aruba, Turkey, Kuwait, Mayotte, Oman, Kosovo, Saudi Arabia, Tunisia, Turks & Caicos Islands, Ukraine, Eritrea, Brazil, Costa Rica, Guadeloupe, St. Barthélemy, Algeria, Guinea, Honduras, Niger, Nigeria, Comoros Islands, Congo, Democratic Republic of Congo, Iraq, Antigua, Bangladesh, Ecuador, Haiti, Togo, Trinidad and Tobago, Falkland Islands, Libya, Micronesia, Nauru, Republic, Nevis, Niue, Sao Tome and Principe, Somalia, St. Helena

All orders are subject to availability and credit authentication. During sale and holiday periods, additional processing time may be required. Some exceptions apply.


Shipping Restrictions

Shipping to P.O. Boxes

You may only ship to one address per order.

We are unable to ship to P.O. Boxes, APO/FPO, and US Territories at this time.

Aritzia does not ship to Crimea, Cuba*, Iran, North Korea, Sudan, Syria or Russia.

*Shipping to Cuba may soon be available, pending U.S. policy changes.

Shipping to Multiple Addresses

You may only ship to one address per order.

If your order contains items that require shipping to multiple locations, you’ll need to place separate orders for each address. For corporate orders, please contact Aritzia Concierge.


Taxes & Duties

For more information, see our Payment & Security terms.

Please note: Aritzia does not cover duties or taxes.


Order Tracking Information

Shipping Confirmation & E-Receipt Email

  1. Once an order has shipped, we'll send you an email with the tracking number.
  2. Click the link in the email to track the progress of your shipment.

Order History

You can also track your order in your order history.

  1. Sign into your account and click Order History. If you used Guest Checkout and do not have an Aritzia account, just click Order Tracking at the bottom of the page and follow the prompts.
  2. Click "View Order" in your order history.
  3. Click "Track Items" to get the tracking information for your order.

It may take up to 72 hours for your tracking number to be activated.


Refused Shipments

We do our best to ensure your items arrive in perfect condition. However, in the unlikely event that your box arrives in a damaged condition, please accept the delivery and call Aritzia Concierge so we can get you sorted.

If you refuse your order or any part of it without authorization from us, you will be responsible for all shipping, duties and taxes.


Redirecting An Order

Please make sure your shipping address is correct as we can’t redirect orders once items have been dispatched. Sorry!