Shipping
We’re pretty excited about getting your order to you. We ship to all countries except those listed in the Shipping Restrictions section below.
Shipping Options
Receive free standard shipping for purchases over $100 and free express shipping for purchases over $250, excluding taxes and duties.
Currently we do not ship to Crimea, Cuba, Iran, North Korea, Russia, Syria, Ukraine and
Belarus.
- Africa
- Asia-Pacific
- Europe
- Middle East
- North America
- South America
| Standard Service | Express Service | |||
|---|---|---|---|---|
| Region | Order Delivered | Shipping Charge | Order Delivered | Shipping Charge |
| All of Africa | 8-14 business days | $10 | 2-6 business days | $25 |
*Excluding taxes and duties, when signed into an aritzia.com account.
| Standard Service | Express Service | |||
|---|---|---|---|---|
| Region | Order Delivered | Shipping Charge | Order Delivered | Shipping Charge |
| Australia | 4-7 business days | $10 | 2-4 business days | $25 |
| China** | ||||
| Guam | ||||
| Hong Kong | ||||
| Japan | ||||
| Macau | ||||
| New Zealand | ||||
| Singapore | ||||
| South Korea | ||||
| Taiwan | ||||
| Rest of Asia-Pacific | 8-14 business days | 2-6 business days | ||
*Excluding taxes and duties, when signed into an aritzia.com account.
**Our order limit for shipping to China has changed from $720 USD to $120 USD.
| Standard Service | Express Service | |||
|---|---|---|---|---|
| Region | Order Delivered | Shipping Charge | Order Delivered | Shipping Charge |
| France | 4-7 business days | $10 | 2-4 business days | $25 |
| Italy | ||||
| The Netherlands | ||||
| Rest of Europe | 5-11 business days | 2-6 business days | ||
*Excluding taxes and duties, when signed into an aritzia.com account.
| Standard Service | Express Service | |||
|---|---|---|---|---|
| Region | Order Delivered | Shipping Charge | Order Delivered | Shipping Charge |
| Israel | 4-7 business days | $10 | 2-4 business days | $25 |
| Saudi Arabia | ||||
| UAE | ||||
| Rest of Middle East | 8-14 business days | 2-6 business days | ||
*Excluding taxes and duties, when signed into an aritzia.com account.
| Standard Service | Express Service | |||
|---|---|---|---|---|
| Region | Order Delivered | Shipping Charge | Order Delivered | Shipping Charge |
| All of North America | 3-5 business days | $10 | 2-4 business days | $25 |
*Excluding taxes and duties, when signed into an aritzia.com account.
**Estimates exclude United States and Canada. Please use applicable sites for shipping times and options.
| Standard Service | Express Service | |||
|---|---|---|---|---|
| Region | Order Delivered | Shipping Charge | Order Delivered | Shipping Charge |
| All of South America | 8-14 business days | $10 | 2-6 business days | $25 |
*Excluding taxes and duties, when signed into an aritzia.com account.
**Includes the Caribbean and Central America.
Shipping Restrictions
Shipping to P.O. Boxes
We are unable to ship to P.O. Boxes and APO/FPO at this time.
Shipping to Multiple Addresses
You may only ship to one address per order. If your order contains items that require shipping to multiple locations, you’ll need to place separate orders for each address.
Due to transport restrictions, Aritzia does not currently ship to Crimea, Cuba, Iran, North Korea, Sudan, Syria, Turmenistan or Russia.
-->Taxes & Duties
The prices on our website do not include taxes, duties or shipping.
Depending where you live, your country’s customs office may impose a few additional charges on your order: import fees, declaration fees, import duties (tariffs) and/or taxes. In some countries, orders below a certain value may not be subject to duties. This is often known as De Minimis value and is determined by your local customs office. For all online orders — including the purchase of gift cards — all the fees required for customs clearance are the sole responsibility of the customer (that’s you). They will be charged upon arrival.
Occasionally, customs agents may delay the delivery of packages at their discretion.
We are required to disclose the value of your order, i.e., the price, directly on the package. Unfortunately, we are unable to fulfill requests such as labeling the package(s) as a "gift" to circumvent additional fees.
Aritzia has no control over these charges. For more information on customs, duties, taxes and other import charges, please contact your local customs office.
See our Payment & Security terms for more information.
Order Tracking Information
Shipping Confirmation & E-Receipt Email
- Once an order has shipped, we'll send you an email with the tracking number.
- Click the link in the email to track the progress of your shipment.
Order History
You can also track your order in your order history.
- Sign into your account and click Order History. If you used Guest Checkout and do not have an Aritzia account, just click Order Tracking at the bottom of the page and follow the prompts.
- Click "View Order" in your order history.
- Click "Track Items" to get the tracking information for your order.
It may take up to 72 hours for your tracking number to be activated.
Refused Shipments
We do our best to ensure your items arrive in perfect condition. However, in the unlikely event that your box arrives in a damaged condition, please accept the delivery and call Aritzia Concierge so we can get you sorted.
If you refuse your order or any part of it without authorization from us, you will be responsible for all shipping, duties and taxes.
Redirecting An Order
Please make sure your shipping address is correct as we can’t redirect orders once items have been dispatched. Sorry!
